1. dougverli1's Avatar
    I dont know if its only me, but every time that I get a screen shot of my phone for example and wanted to share it with someone through BBM or Facebook the quality is dramatically reduced. Even the video that I record... does anyone knows how to deal with it?

    Posted via CB10
    02-26-14 08:37 PM
  2. lynxs_claw's Avatar
    BBM will compress your photo. If the recipient wants a high rez image from you.. all the have to do is press and hold the image icon in the chat and a menu will pop up.. choose the one that says "request higher resolution image" and it'll send the original image to your recipient.
    I don't use Facebook.. sorry.

    Posted via CB10
    02-26-14 08:54 PM
  3. J Morehouse's Avatar
    Facebook compresses photos, too, and I would guess that the compression algorithm favours natural scenes (eg. Jpeg) and not screen shots.

    Posted with my BlackBerry Z10!
    02-26-14 08:58 PM
  4. dougverli1's Avatar
    So theres no way to fix this on recipient side facebook?

    Posted via CB10
    02-26-14 09:01 PM
  5. thanasi's Avatar
    Like the others have said, BBM and Facebook compress the file. In order to upload a screenshot in high quality on Facebook, you must e-mail it to yourself and upload it from a computer.

    Posted via CB10
    02-26-14 09:14 PM
  6. KermEd's Avatar
    Or use Fb via mobile browser.

    Posted via CB from my LE
    02-26-14 09:16 PM
  7. dougverli1's Avatar
    But just tell me why all this?
    Its a simple thing! Upload and share a screen shot to someone with normal quality, not poor quality.

    Posted via CB10
    02-26-14 09:37 PM
  8. KermEd's Avatar
    But just tell me why all this?
    Its a simple thing! Upload and share a screen shot to someone with normal quality, not poor quality.

    Posted via CB10
    Because it is a mobile device, Facebook is in charge of their app (not us), and because it is funny to see you upset . Jk

    With that said, my photos look fine, so your on your own a bit here for FB (imo anyway)

    Posted via CB from my LE
    02-26-14 11:06 PM
  9. dougverli1's Avatar
    Facebook is in charge of their app, but this issue does not happen when you use iphone and android.

    Posted via CB10
    02-27-14 12:09 AM
  10. KermEd's Avatar
    Facebook is in charge of their app, but this issue does not happen when you use iphone and android.

    Posted via CB10
    Or on blackberry 10 for me either. .

    Posted via CB from my LE
    02-27-14 09:33 AM

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