1. Jake Addison's Avatar
    Hello, any help would be much appreciated
    I have had my BlackBerry q5 for about 8 months and in the past few months I have began to realise a few issues. The first being me unable to open the clock ( which raises an issue as I have to get up for school, get ready etc. ). The second think being me unable to higher up the volume (via the side buttons). This is becoming a serious issue as I have tried restarts, system updates, battery pulls and yet no luck. I am seriously regretting my purchase at this moment in time.

    Posted via CB10
    05-20-14 06:59 PM
  2. Bla1ze's Avatar
    You've tried a lot of stuff but one thing......... reloading your OS. Give it a go. Things get gummed up, a full on wipe every 5-6 months isn't exactly out of question.
    05-20-14 07:21 PM
  3. Jake Addison's Avatar
    You see the problem with that is the fact that I had a blackberry 9300 before hand and all my data that was once on that phone is now on my q5 so a full wipe would mean to loss of data. I know you maybe thinking take the sd card but I still have lots of files stored on my device and not enough room to transfer my files from my device to sd. Thanks for the help anyway but I don't think there is much more I can do

    Posted via CB10
    05-21-14 05:23 PM
  4. beantownwindsorite's Avatar
    Do you have hub++ installed?

    Posted via CB10
    05-21-14 10:07 PM
  5. Yonas Kebreab's Avatar
    I have a bbQ5 that is not detecting my sim card can any one help me out please

    Posted via CB10
    05-21-14 11:13 PM
  6. Jake Addison's Avatar
    What is hub++ and where may I download it?

    Posted via CB10
    05-22-14 02:48 AM
  7. Jake Addison's Avatar
    Do a hard reset. Hold your volume up and down button at the same time and it will reset your phone. Don't worry you won't lose any files it's just a reboot. Hope this helps

    Posted via CB10
    stlabrat likes this.
    05-22-14 02:58 AM

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