1. liamsherriff's Avatar
    hi i have just bought a bb pearl of a friend it has blackberry enterprise software on it and im unable to connect it to my pc. it will connect to desktop software but i cant get into the memory card and i cant get into it to remove the enterprise software. does anyone know how to fix this ????
    thanks
    01-24-12 09:26 AM
  2. Pearldude's Avatar
    its probably best if you perform a 'wipe handheld' and restore the handset back to factory settings. I'm assuming you want rid of all your friends previous personal settings. Most modern OS will also let you wipe the media card by checking a box at the security wipe stage as its most likely encrypted if it was on a BES. Once you've wiped it, pop in your BIS sim card and it should work (as long as it has been removed from the previous enterprise server)
    01-24-12 10:08 AM
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