Blackberry Not Receiving Calls or Texts
Hi all, sorry for this noob question,
but I have been on Mobilicity - a fairly new carrier in Canada - since March of 2011, and have been noticing this problem rarely, but wanted to sound off on this potential issue. On my BB9380, about once every two-three months I wont receive Calls or Texts, even though I can still make both. Incoming calls go straight to voicemail. I have five bars and have 3G + the blackberry symbol. I only know this issue if someone tells me face-to-face, if someone emails me, or if I send a text to myself successfully and dont receive it. I noticed that the cure is turning it off and powering it on again. I have battery pulled before and reset the phone before as well. I have emailed Mobilicity before and they say because the BB is so complicated, it needs that 'soft-boot' which dosent make that much sense.
I'm just wondering is this a blackberry problem, my BB problem, carrier, a bad sim card, or what else could be causing this.
Anyways thanks for the help, I really like this site!