1. jenniferwatts98's Avatar
    I REALLY NEED HELP PLEASE!!!!!!!!!!!!!!
    My KEYBOARD IS NOT WORKING ON MY BLACKBERRY..I HAVE TAKEN THE BATTERY OUT SEVERAL TIMES AND MY PHONE POWERS ON WITH VERIZON LOGO AND THEN MY MAIN SCREEN..I CAN MOVE MY TRACKBALL UP AND DOWN BUT CANNOT CLICK ON ANY OF THE ICONS, CANNOT PICK UP INCOMING CALLS ALTHOUGH I CAN SEE THEM, NONE OF THE KEYS ON THE KEYBAORD WORK!! PLEASE HELP IF YOU CAN! THANKS!
    06-20-11 07:07 PM
  2. Motorcycle Mama's Avatar
    Welcome to the CrackBerry forums.

    Please do not post in ALL CAPS. It's considered shouting and can be very difficult to read.

    It sounds like you got moisture on the keypad.
    06-20-11 07:33 PM
  3. tmelon's Avatar
    STOP YELLING AT ME!

    But seriously, turn off CAPS lock. It makes things much harder to read.

    We could really use a better explanation of what happened. Would this be a 8300 or a 8900? Did you spill anything on it? Did you do a full restart?
    06-20-11 10:46 PM
  4. mobibiz's Avatar
    Appears to be a moisture issue, unless more details are provided we would not be able to look into this and suggest some troubleshooting. However you may also consider to take the battery out, put it in a jar of uncooked rice overnight and try it out, if the device has been subjected to moisture, or you may consider reinstalling the OS.
    06-21-11 12:25 AM
  5. GingerSnapsBack's Avatar
    IF IT IS A MOISTURE PROBLEM THEN YOU...

    Just kidding.

    Adding in to the post above me about the rice: If the water damage isn't too great, the rice should absorb the water in the phone.

    If that doesn't work, take it in to a store. If they find that there is water damage by looking at the stickers on the back of the phone under the battery, then you'll have to do an insurance replacement or pony up the dough for a new one.
    06-21-11 01:28 PM
LINK TO POST COPIED TO CLIPBOARD