1. Uzi's Avatar
    Hmm it's like Google images search issue before happened to bb10 OS and finally Google fixed the issue

    BlackBerry -Secured to the Core | CB MOD
    07-23-15 12:15 AM
  2. Rootbrian's Avatar
    I hope today gives me the chance to call in. Didn't get any time to yesterday. Me wanna get that done asap! (not during work that is). Anyone care to share the thread for broader outreach to see if anyone else is also affected?

    Typed using my BlackBerry Classic running 10.3.2 on WINDmobile HSPA+
    07-23-15 11:29 AM
  3. Sashko's Avatar
    So i called them again this morning, after having gone through the "reload device software" process on BB Link on my Q10, upgraded the OS to the latest official ver on it, and once again reproducing the issue.

    I managed to get my issue escalated to 2nd level support after being put on hold several times, and being asked to send them the logs from my Passport. I was called back a few hours later by the same agent, who showed me how to upload a vid via the BB browser in desktop mode as a work-around (which I was already using as a work-around anyways) and told me that they have found the issue in the OS, and it will be solved eventually in a future OS update.

    I worked for operations of one of Canada's "big 3", so I spoke to one of our tech services guys, and he asked me to get my co-worker who also has a Passport to see if he is able to reproduce the issue and if he is, he said he could refer it to the lab, which is where the carrier I work for tests the OS' before they're officially launched to the masses ;-)
    07-23-15 12:02 PM
  4. Sashko's Avatar
    I forgot to mention: the case was opened by a supervisor, after I was repeatedly told to contact Youtube/Google by some agent who kept interrupting me and refusing to open a case for me ;-)
    07-23-15 12:05 PM
  5. Uzi's Avatar
    So i called them again this morning, after having gone through the "reload device software" process on BB Link on my Q10, upgraded the OS to the latest official ver on it, and once again reproducing the issue.

    I managed to get my issue escalated to 2nd level support after being put on hold several times, and being asked to send them the logs from my Passport. I was called back a few hours later by the same agent, who showed me how to upload a vid via the BB browser in desktop mode as a work-around (which I was already using as a work-around anyways) and told me that they have found the issue in the OS, and it will be solved eventually in a future OS update.

    I worked for operations of one of Canada's "big 3", so I spoke to one of our tech services guys, and he asked me to get my co-worker who also has a Passport to see if he is able to reproduce the issue and if he is, he said he could refer it to the lab, which is where the carrier I work for tests the OS' before they're officially launched to the masses ;-)
    Hopefully soon,leak or not!

    BlackBerry -Secured to the Core | CB MOD
    07-23-15 12:07 PM
  6. Sashko's Avatar
    Hopefully soon,leak or not!

    BlackBerry -Secured to the Core | CB MOD
    Indeed. Just keep in mind that the more they hear about the issue, the higher priority they will place on it (in theory) ;-)
    Uzi likes this.
    07-23-15 12:10 PM
  7. XxWile_E_CoyotexX's Avatar
    I forgot to mention: the case was opened by a supervisor, after I was repeatedly told to contact Youtube/Google by some agent who kept interrupting me and refusing to open a case for me ;-)
    Oh, okay now that makes sense. When the guy looked up your case there were notes about you speaking with a supervisor...but I couldn't understand him well enough to get why.

    Posted via CB10
    07-23-15 02:36 PM
  8. marcaccioc's Avatar
    thanks to those for submitting the issue to Blackberry.

    I've had the issue with my passport on 10.3.1 and was hoping the upgrade to 10.3.2 would resolve it but it has not. I'm not a frequent uploader so it's not a hugh issue for me, but it is annoying when something doesn't work right. .
    07-24-15 12:17 PM
  9. XxWile_E_CoyotexX's Avatar
    There is another thread http://forums.crackberry.com/showthread.php?t=1026881

    Posted via BlackBerry Z30 (OS 10.3.2.2339)
    07-24-15 01:29 PM
  10. Rootbrian's Avatar
    There is another thread Trouble uploading to youtube - BlackBerry Forums at CrackBerry.com

    Posted via BlackBerry Z30 (OS 10.3.2.2339)
    Would be an excellent idea to have the mods merge the two threads for consolidation.
    07-24-15 01:46 PM
  11. moegh's Avatar
    Q10SQN100-3/10.3.2.680, same issue here, but what I did was typed the title fast, then kept pressing the upload and everything went fine

     CB10 - Q10 - 10.3.2.680 
    07-24-15 01:54 PM
  12. kbz1960's Avatar
    Same thing on my 30
    07-26-15 09:21 AM
  13. moegh's Avatar
    Q10SQN100-3/10.3.2.680, same issue here, but what I did was typed the title fast, then kept pressing the upload and everything went fine

     CB10 - Q10 - 10.3.2.680 
    OK even after what I did the vid wasn't uploaded!

     CB10 - Q10 - 10.3.2.680 
    07-26-15 05:57 PM
  14. Rootbrian's Avatar
    OK even after what I did the vid wasn't uploaded!

     CB10 - Q10 - 10.3.2.680 
    Never worked for me either. Best thing to report this to BlackBerry.
    07-29-15 01:21 AM
  15. Sashko's Avatar
    Never worked for me either. Best thing to report this to BlackBerry.
    Same here: my upload fails whenever I attempt that method.
    07-31-15 10:49 AM
  16. Sashko's Avatar
    BTW there are at least 3 threads on CrackBerry forums on this issue, including this one:
    http://forums.crackberry.com/ask-que...-loop-1026845/
    07-31-15 10:50 AM
  17. Rootbrian's Avatar
    BTW there are at least 3 threads on CrackBerry forums on this issue, including this one:
    http://forums.crackberry.com/ask-que...-loop-1026845/
    Neve though to ask, but can a mod sticky this thread and link it to others?
    07-31-15 10:56 AM
42 12

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