03-05-14 04:57 PM
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  1. RIMcall's Avatar
    RIMcall
    I did an OS update today then chose the "restart later" option. After about an hour my phone crashed (mid phone call) and the screen remained frozen. Then the screen turned black and the red light flashes 1 time, followed by several quick red flashes.

    I have not been able to get my phone working since.

    Any assistance if you have encountered something similar would be appreciated.

    Posted via CB10
    03-03-14 09:27 PM
  2. spyeagle's Avatar
    spyeagle
    What model of BlackBerry is it? Have you tried a battery pull or a hard reset?


    Posted via CB10
    03-03-14 09:39 PM
  3. MaxFresh's Avatar
    MaxFresh
    Restore through link and reload the os see if that works

    Visit The CFC Cartel
    03-03-14 09:40 PM
  4. RIMcall's Avatar
    RIMcall
    Z10. Did a battery pull. Had no affect. Tried charging it with no battery attached. Also had no affect. As long as it is connected to power it keeps blinking red as described before.

    Posted via CB10
    03-03-14 09:50 PM
  5. TheQuietRioter's Avatar
    TheQuietRioter
    Did you get an official update or did you use a leak?

    Posted via CB10
    03-03-14 11:07 PM
  6. TheStoryUp's Avatar
    TheStoryUp
    Does the BlackBerry logo come up on the screen? Or does it not even try to startup.

    Trying to connect to Link and run the update again tis your best bet, as someone mentioned earlier.

    Zed30
    03-03-14 11:08 PM
  7. crackbrry fan's Avatar
    crackbrry fan
    Take out the battery whilst plugged into outlet. Leave for 20 mins without battery and still plugged in then reinsert battery all the while remaining plugged in.

    Posted via CB10
    03-05-14 04:35 PM
  8. madman0141's Avatar
    madman0141
    Battery pull usually the best way and always let the phone finish updates and do a restart immediately after this will prevent itfromcrazhing
    03-05-14 04:49 PM
  9. The Aficionado's Avatar
    The Aficionado
    Originally Posted by crackbrry fan
    Take out the battery whilst plugged into outlet. Leave for 20 mins without battery and still plugged in then reinsert battery all the while remaining plugged in.

    Posted via CB10
    This. Or try reloading the os, do it from the BlackBerry website, not through link. Most likely your BlackBerry will be ok

    Posted via CB10
    03-05-14 04:57 PM
« How did BlackBerry plans work back in the day? | It's an illness, not a character flaw »

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