1. zevinzion's Avatar
    I just set-up 2 e mail accounts on a new Bold 9700 - GMail and Outlook.

    The BIS server is connected and a few e mails came in from each inbox - but that's it - just 3-4 e mails for each mail box.

    How come the other e mails haven't reached my device? What do I need to do to get them on to the device?

    I have tried sending the service books a few times, and the messages are making it to the device.

    I appreciate any help that can help me resolve the issue.

    Thanks.
    04-08-10 12:15 PM
  2. MemphisMark's Avatar
    What does "Manage Connections > Service Status" say? Look at the Connection line (there are three of them).They should say "Mobile Network." If not, pull the battery and reboot.

    That should fix it.
    04-08-10 03:23 PM
  3. zevinzion's Avatar
    What does "Manage Connections > Service Status" say? Look at the Connection line (there are three of them).They should say "Mobile Network." If not, pull the battery and reboot.

    That should fix it.
    I says:

    "Mobile Voice:
    Connection: Mobile Network

    BIS
    Connection: Mobile Network"

    I am not sure what the third one you are referring to is - I don't have BES.
    04-08-10 03:41 PM
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