Originally Posted by
ad396 I can't access my BIS account coz it informs me that I have created an account but I don't remember setting it up. I called my service provider but they can't help. I read through the forums stating that they can reset my account but they say they can't do that. I tried every password that I usually used and a few others but didn't work. Can someone tell me how else I can (maybe) re-setup my account? I also tried going to their blackberry website to request for my password on the computer as well as on my device but didn't receive any password.
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