[CrackMachine]

Just got this reply from Bell Mobility when I complained about them crippling 3rd party GPS apps on my 8830WE. Looks like they are even more draconian than Verizon. Suggest that all Bell customers complain and/or move to different providers once contracts are up!

Thank you for your recent email.

My name is Alyssa and for your reference, my employee identification is
6025948.

Upon full review of your email, I wish to thank you for taking the time
to contact us with your feedback. Please be assured that I have read
all your comments with great care, and that I completely understand your
concerns regarding the functionality of third party applications on your
Blackberry, specifically GPS navigation.

I wish to inform you that many reasons exist for which companies like
Bell Mobility decide to make one choice rather than another. These may
be financial, technical, regarding compatibility issues, exclusivity
rights or a combination thereof. These decisions are negotiated between
Bell Mobility and its business partners, the details of which belong to
our internal business community and are therefore private. I sincerely
regret the inconvenience this limitation may cause.

Unfortunately, I will be unable to restore the access of third party GPS
software/features on your Blackberry device. Please note that your
Terms of Service stipulates that Bell Mobility maintains the right to
make such changes to our services and products, in addition to
increasing fees to features, or charging additional fees.

We will not increase your basic monthly voice plan charge or
out-of-bundle airtime charge during any Committed Service Period, as
long as you remain qualified to receive your chosen plan and Services
throughout the Committed Service Period.

For your reference, I have included a URL to your Terms of Service,
available on our website:

ww.bell.ca/support/PrsCSrvWls_Bill_ServiceAgreement.page]Wireless terms of service- bell.ca

If you have any other questions or concerns, please reply to this email
and we will be happy to assist you.

I wish to take this opportunity to inform you that it is possible for
you to access your account via Internet. To do so, simply visit our Web
site at bell.ca and click on "Register" in order to link your
account.

I appreciate that you took the time to provide us with this valuable
information. I thank you, Mr. XXXXX, for your patience, your
understanding, and for choosing Bell as your wireless communications
provider. I hope to have addressed your points and welcome your
response if you require further clarification.

Kind regards,

Alyssa
Bell Mobility - Online Client Care

[delta_foxtrot2]

If they cripple mid-contact that could be a loop hole to exit out of the contract without paying a fee, since that is bait and switch etc.

[tpapa5520]

It's not bait and switch if it specifically says in the contract that you sign that they are allowed to do it.

[HouseApe]

What GPS app were you using and now does not work? Did Bell just kill their PDE server? If so just use the Telus settings and all should be good again.

Posted from my CrackBerry at wapforums.crackberry.com

[rdenis]

Interested to hear if the GPS fix with Telus settings worked for you as well.