1. eshields1014's Avatar
    My BB is just shutting off FULLY in the middle of phone converstations. To turn it back on you have to take the battery out and put it back in. Why is it doing this how do I make it stop?
    04-06-09 10:32 AM
  2. jackie treehorn's Avatar
    Have you tried upgrading the os?
    04-06-09 10:48 AM
  3. eshields1014's Avatar
    the OS is the new one and was fine and wasnt doing this untill this weekend. I got the OS about 2 weeks ago
    04-06-09 10:59 AM
  4. jackie treehorn's Avatar
    You might wanna try downgrading to another one. It sounds like a file is corrupt in the new one
    04-06-09 11:01 AM
  5. eshields1014's Avatar
    even tho it didnt do this for over two weeks it was fine untill this weekend?!?!
    04-06-09 11:07 AM
  6. jackie treehorn's Avatar
    Yea it gets a little screwy sometimes and usually downgrading the os will fix it
    04-06-09 11:09 AM
  7. username0022's Avatar
    I agree with addict. If you're experiencing issues as a result of upgrading your OS, the best bet (in some cases) is to just downgrade to what you had before.

    It could also just be a giant coincidence.
    04-06-09 11:12 AM
  8. eshields1014's Avatar
    but i have also dl themes and apps it wouldnt have anything to do with those?
    04-06-09 11:17 AM
  9. jackie treehorn's Avatar
    what ones have you downloaded? sometimes it couple be a rogue app causing problems. Its worth a shot deleting one of the apps you added and see if that fixes it. If that doesn't work try the downgrading the os
    04-06-09 11:19 AM
  10. eshields1014's Avatar
    I downloaded things like bb light, coin toss, e file random things. I got rid of a few theme i dont use.
    04-06-09 11:27 AM
  11. jackie treehorn's Avatar
    It doesn't look like any of those would cause something to go wrong but you never know. Try deleting the apps and rebooting the phone and give it a test run. You should be able to tell if was an app that messed it up or if you are going to have downgrade the os
    04-06-09 11:29 AM
  12. eshields1014's Avatar
    hm okie dokie. and if that doesn't fix it i need to downgrade the os and re upgrade? or just downgrade and leave it.
    04-06-09 11:45 AM
  13. jackie treehorn's Avatar
    I would downgrade it and if it fixes the issue just leave it on the one you downgraded to
    04-06-09 11:48 AM
  14. Username00089's Avatar
    eshields, you had way too much trouble upgrading your OS to begin with. Do regular battery pulls like once a day for another week and let us know if your phone continues to be a pest.
    04-06-09 12:36 PM
  15. NightFire's Avatar
    It could be the battery. I experienced the same symptoms with my phone: dying in the middle of phone conversations or extreme browsing. Plugging it in or popping out the battery was the only way to restore power. Any buzzing on the line before it died? I found this to also be a symptom of a dying battery. Anyway, once I replaced the battery, the issue was resolved.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-06-09 10:39 PM