I'm not sure if I'm understanding correctly. Are you saying you're having trouble getting your picture to show up? If so, its very simple. Go to your BBM, then press menu, "view my profile", then scroll all the way up and one to the left where that box is and press the trackpad, then find your file and select it. You should then be all set!
Hmm... I haven't heard of an issue of not being able to see your friends pictures. Just wondering tho, are you sure they have their profile picture even set? If they don't have one, then you will only see the generic picture you're talking about.
If you want to set up your picture, try the steps in the second post. See if that helps!
Ok lets make sure you got the latest version of BBM, from your BB browser go to http://www.blackberry.com/messenger. After you've updated messenger, it will ask you to retrieve your list from the BB server, let it do that, then after a few hours you SHOULD have your friends pictures.
I'm not sure if I'm understanding correctly. Are you saying you're having trouble getting your picture to show up? If so, its very simple. Go to your BBM, then press menu, "view my profile", then scroll all the way up and one to the left where that box is and press the trackpad, then find your file and select it. You should then be all set!
BTW, welcome to the boards!
Okay....when I go to my BBM menu, my options are:
HELP
COLLAPSE ALL
ADD A CONTACT
ADD GROUP
EDIT MY INFO
CALL VOICE MAIL
OPTIONS
SWITCH APPLICATION
CLOSE
...I can't find 'view my profile.
When I open EDIT MY INFO, my options are:
DISPLAY NAME (...this is where I assumed I would be able to add/change the photo)
PIN
STATUS
STATUS MESSAGE
Your memory card acts like an external hard drive and when you plug your phone into the laptop using your usb cord, a message will pop up if you would like to view files and/or ask if you want to enable mass media storage in which you will answer yes. When you get that opened, go to your blackberry folder, then pictures, and leave that opened. Then find your my documents folder and open that in a new window. Then simply drag and drop the pictures into the pictures folder of the bb. Unplug and you should be all set.
There are sooo many tips and tricks you will learn along the way. Reading this forum definitely helps a lot! Wait till you learn all the neat shortcuts.