1. maciek's Avatar
    hallo, I am new here...

    I just got the Bold 9700. Previously I owned the BB 8800. My new device is more fancy but also more confusing. I can't figure out why I cannot open pictures which are sent to my via BBM. everytime someone sends me a picture I see a small icon of the picture and I see "accept" and "decline". when I choose "accept" it prompts me to save the image. is there no way I can simply view it? on my old BB 8800, I could simply click on the picture and open it.

    I hope this is simply a dumb mistake on my side. but regardelss, please help me out

    thanks
    04-27-10 09:01 AM
  2. Username5300's Avatar
    Do you have the latest version of bbm? Also the other user must have the lastest version, if not then will prompt you to save the file. On the new one you should see three button "preview,accept,decline".
    04-27-10 09:07 AM
  3. maciek's Avatar
    how can I check if I or the other user has the latest BBM?
    04-27-10 09:27 AM
  4. Username5300's Avatar
    The latest is 5.0.57 and you can ask your contact what they are using.
    04-27-10 09:28 AM
  5. maciek's Avatar
    how can I check what version I have? and thanks for your help
    04-27-10 09:33 AM
  6. Username5300's Avatar
    you look under options then applications you can see what version you are running.
    04-27-10 09:35 AM
  7. maciek's Avatar
    last question, how do I download the latest version?

    I just checked with 3 of my contacts and I get 3 differenthings

    1) picture is big (half screen) and 2 options accept / deny

    2) small picture (icon like) and accept / deny

    3) small picture and view / save

    so I do not know what is going on. my BBM version is 5.0.0
    04-27-10 09:41 AM
  8. anon4705193's Avatar
    last question, how do I download the latest version?

    I just checked with 3 of my contacts and I get 3 differenthings

    1) picture is big (half screen) and 2 options accept / deny

    2) small picture (icon like) and accept / deny

    3) small picture and view / save

    so I do not know what is going on. my BBM version is 5.0.0
    If you go to blackberry.com/messenger from your phone there should be a prompt to download and then when you get to a screen to accept the version number should be 5.0.57
    04-27-10 10:24 AM
  9. maciek's Avatar
    if I download a new BBM, will I lose all my contact and history?
    04-27-10 11:11 AM
  10. ericmichaels1978's Avatar
    Nope.. it will simply upgrade and transfer your contacts (at least that's how it has been for me)
    04-27-10 02:35 PM
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