1. boobiebob's Avatar
    hello, so i have the bb bold 9700, it just randomly got the white screen and i dont know how to fix it, as soon as i switch the phone on the white screen comes and theres nothing else i can do, does anyone know how to fix it? please help, all suggestions are welcome, thank you.
    03-27-12 09:30 PM
  2. waynetechberry's Avatar
    ermmmm


    could be a screen problem. If you are totally clueless, then take it to a repair centre. If you want to take matters into your own hands, then you can disassemble it and see which version LCD it uses and purchase one online.
    03-27-12 09:38 PM
  3. RoseBud68's Avatar
    Ah the white screen of death. To only fix is to replace the LCD screen.
    03-27-12 09:39 PM
  4. boobiebob's Avatar
    no other way? couldnt it be a software problem or something?
    03-27-12 09:44 PM
  5. RoseBud68's Avatar
    no other way? couldnt it be a software problem or something?
    Nope. I had the same issue Research the out of & all came back to replacing the LCD.
    03-27-12 09:53 PM
  6. MikeFromCanada's Avatar
    Yup it is an LCD problem. My friends 9000 had the same fate. Any physical damage occur to the phone lately?
    03-27-12 09:59 PM
  7. boobiebob's Avatar
    nope not as far as i remember
    03-27-12 10:01 PM
  8. PineappleUnderTheSea's Avatar
    no other way? couldnt it be a software problem or something?
    Yep, my 9700 died the same whitish death.

    As posted by others, my research on this showed that replacing the screen might solve the issue, it doesn't seem to be a software issue.

    I didn't bother doing that, since I was afraid the issue would come back. Through my IT dept I was allowed to upgrade to another phone, even though I was only 14 months into a 2 year contract. You might want to try that with your carrier if you're still under contract.
    03-27-12 10:01 PM
  9. boobiebob's Avatar
    i was under contract for 18 months finished that about 3 months ago, then extended it for another 12 months, i dont know if theyll replace it for me.
    03-27-12 10:03 PM
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