1. stiggy88's Avatar
    I got a replacement phone today and I did a data transfer from the old BB to the new BB and then i did a restore all thru desktop manager. All of my contacts restored correctly, however I do not appear on any of my friends BBM contact list. I sent a broadcast message to test BBM and it prompted me to re-invite all my contacts.......why? Can someone please help????

    Posted from my CrackBerry at wapforums.crackberry.com
    04-13-10 07:38 PM
  2. Masahiro's Avatar
    It happened to my friend and I too. Something seems to be wonky with the BBM restore.

    Posted from my CrackBerry at wapforums.crackberry.com
    04-13-10 07:58 PM
  3. apbthe3's Avatar
    BBM is linked to your PIN number, which is specific to your phone. When you get a new phone, you end up with a new PIN number, so your friends won't be able to see you until they update their phone with your new PIN. There might be an easier way, but when I got a new phone I just sent each of my friends a message, which will prompt you to reinvite them. I don't have hundreds of BBM contacts so it only took me a couple of minutes and all was well.
    04-13-10 08:20 PM
  4. ridesno159's Avatar
    If you use the BBM backup within the BBM app (can be backed up by email or to the sd card) when you restore your new PIN will be instantly updated. I know with BBM 5 the only way your contacts would know you got a new BB is if you told them.

    I did this when I got my Storm 2, and whenever I switch between my Tour and Storm. I have it backed up by email, so it makes it really simple. I think the basic backup you do in DM will not do this though, you need to have it backed up from within the BBM app.
    04-13-10 09:09 PM
  5. K Bear's Avatar
    When I switched from my 8120 to my 9700, I did not transfer my pin from the Pearl to the Bold. 24 hours after I activated my 9700, I received a message that I could restore my contacts to my phone. Once that went through all of my contacts that I had registered on my 8120 transferred over to my 9700 and none of my contacts noticed anything different.
    04-13-10 09:18 PM