I was just trying to update my blackberry pearl 8310 when it stopped on step 10 of 11. In the details it shows waiting for device initialization. Does anyone know how I get past this so that I can have my phone back and working like it was with all the information that was on it previously? Please help me.
That is substantial, but don't interrupt it. If you do, you will have to start over again.
If you get the error message "Unable to reconnect to the device during a multi-stage load operation.", then you will know it has failed. If that happens: