Any clue what's wrong with this BB?
Hey guys,
I have had a recurring issue with a customer's blackberry (and I have had to replace it 4 times now.) She's had these issues that have been basically recurring:
Phone will go randomly from bluetooth to speakerphone
It won't ring or vibrate when you get a new message or a phone call (when on hte normal profile) (it does it in or out of case)
It won't receive messages (email or voice) randomly. For instance, she got a Voice mail on Friday afternoon at 4, but, didn't get it until Saturday.
She has to pull her battery 4 times a day to reset in order to get her email. It will work for a short while, but, will quit working again until she pulls her battery.
Also, is there problem with the Roxio Media Manager (it caused her BB to lock up the other day, and she had to uninstall her BB desktop manager.
She has a model 8350i.
Thanks.
Jeremy James