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LOL
I totally agree with this. I live in Toronto and take TTC subway to work. Honestly, the service is pretty crappy all year all. I paid the money that will take me from point A to point B without interruption. However, service interruption happens and we don't get compensate for that.
For Blackberry, this is the first worst outage that happens in many years. People complained and cursed RIM. I don't blame them but RIM got laughed at too.
How about when iPhone 4 came out and signal was dropping because of antenna-gate? People were pretty forgiving that Apple made mistakes. Yes, everyone makes mistakes. Get over it... RIM promised to do its best. Service is back and lets move on.
10-13-11 07:45 PM - I think you missed my point. And, again, this post isn't really directed at the individual who posted above, but is a general statement based on that sentiment.
What I was trying to get across was that we (people in the west, really) are not ultimately ENTITLED to so many things, just because we pay for them. Money is a concept that only exists in the realm of our society, and it has different value everywhere. You are not entitled to an iPhone or a Blackberry no matter how much you think you are and no matter what you do for them. You're not entitled to shelter or food or supplies. You're not even ENTITLED to a happy, healthy life. You're simply lucky enough to live in a place where you have the PRIVILEGE of obtaining goods and services in exchange for your work (which is converted to money which you ultimately spend).
Now, obviously, if you pay for a phone, you get a phone (by law). You pay for data service, you get data service. But if you lose service for a day, or two, or a week, then take a deep breath and think about the luxuries that you have (even if you paid for them, they are luxuries). Try to be patient while people work hard to try and fix the problem for you. When you complain, you only demean yourself and show that you have the patience and understanding of a young child.
Now, make no mistake, we should ALL get compensation, AUTOMATICALLY from our carriers, for the downtime that was caused -- somewhere on the order of 10% of your monthly data plan cost. Are you still going to complain for $3.00?
So, to reiterate: in the grand scheme of things, just because you have access to something does not mean you have a right to it. Understand the difference between PRIVILEGE and ENTITLEMENT. You are PRIVILEGED enough to use this board to spread your opinions and feelings (which you are ENTITLED to), just like me
To lighten the mood!10-17-11 04:36 PM - Again, I disagree. That's exactly what paying for something means.
You go to Wal-Mart and buy a bread maker. You go home, plug the bread maker in and guess what? It doesn't work. You check the bread maker. You verify that you paid the light bill and your house has power coming to it. You try a different outlet. You plug a working appliance into the outlet to check the power and no matter what you do, the bread maker just won't work. So what do you do? You take the bread maker back to Wal-Mart and either exchange it or get your money back. You are entitled to a working bread maker because you paid for a working bread maker.
Sorry, but again, if you pay for an iPhone, then you get an iPhone. If you pay for a working bread maker, you get a working bread maker.Money is a concept that only exists in the realm of our society, and it has different value everywhere. You are not entitled to an iPhone or a Blackberry no matter how much you think you are and no matter what you do for them.
I understand sort of your point here. No one is entitled to anything without putting the work in first. I'm not entitled to stay in my house just because I said so. US Bank and Mortgage would have something to say about that in the form of a GTFO letter. However, I pay them every month on time for my right to live in my house, thus, I am entitled to stay in my house. I pay for a service, I get that service. I don't pay for a service, I don't get that service.You're not entitled to shelter or food or supplies. You're not even ENTITLED to a happy, healthy life. You're simply lucky enough to live in a place where you have the PRIVILEGE of obtaining goods and services in exchange for your work (which is converted to money which you ultimately spend).
Sorry, but I take offense to the child part. I personally don't like children and don't have any, but if none of us complained, how would anything get fixed? Your power goes out during a severe thunderstorm. If your neighborhood was the ONLY one to have a power disruption and no one called, how would your utility company know to fix your power? There's a difference between whining like a child and saying "Hey (insert company name here)! My (insert product name here) isn't working. What can you do to fix it?" There's absolutely nothing wrong with complaining to a company about their service or products. How else do you think they make the next generation of products better? They listen to consumers.Now, obviously, if you pay for a phone, you get a phone (by law). You pay for data service, you get data service. But if you lose service for a day, or two, or a week, then take a deep breath and think about the luxuries that you have (even if you paid for them, they are luxuries). Try to be patient while people work hard to try and fix the problem for you. When you complain, you only demean yourself and show that you have the patience and understanding of a young child.
For some people, $3 is the difference between life and death. I've been there. My difference was about ten cents. Yes. A thin dime meant the difference between eating and not eating for 2 weeks. I don't blame anyone for contacting their WSP and getting a credit for the BB outage.Now, make no mistake, we should ALL get compensation, AUTOMATICALLY from our carriers, for the downtime that was caused -- somewhere on the order of 10% of your monthly data plan cost. Are you still going to complain for $3.00?
If you obtain it legally, then yes, you do. If you pay for a service or good, then yes, you do.So, to reiterate: in the grand scheme of things, just because you have access to something does not mean you have a right to it.
Again, most kids these days have that entitlement syndrome. The "I think I'm special because my mommy said so" syndrome where they automatically think they need a cell phone at age 10, a car at 15 and a brand new house at 18 with a job that pays $150k a year. That's life. I'm not entitled to anything I don't earn myself nor do I pay for. I'm not entitled to a new Cadillac unless I go out and buy one. I'm not entitled for front row seats to the Sharks games unless I pay for them. I am entitled to a roof over my head and working cell phone service because I pay for both monthly.Understand the difference between PRIVILEGE and ENTITLEMENT. You are PRIVILEGED enough to use this board to spread your opinions and feelings (which you are ENTITLED to), just like me
Last edited by ColdSunshine; 10-18-11 at 08:45 AM.
10-18-11 08:41 AM - Unfortunately, not everyone shares your point of view. The service you pay for should work as intended. Anything less in unacceptable.Get a life. Shlt happens and just because you were without BBM, email and some other apps needing BIS for 12 hours doesn't mean the world is going to end. Texting, making phone calls and browsing worked fine so I don't see what the problem is?
I have been a loyal BB user for 3 years and I honestly don't even care about the outage.
I am so sick and tired of people saying "I am switching to android" "I am switching to the iphone". Go switch and stop bltching already. No one cares if you are switching or not.
Why does everyone expect %110 from a phone?
That is my venting rant.
Cheers!
And people that say they are leaving were thinking that long before this outage, it was simply the final nail in the coffin.10-18-11 12:31 PM
