1. JBB89's Avatar
    My curve is toast! of all things, BEFORE I was to do a software upgrade. I turned the phone off, and then back on, but got the error message, 507.

    I did everything, and even called tech support through at&t. nothing worked. so, I called warranty and they are sending me a "new" one and it should be here friday. Now, what are the odds of getting a refurb? do all warranty exchanges involve refurbs, or will it be 'new' like the guy said.

    Uhg, I'm without a bb for 2 days D:
    03-04-09 05:08 PM
  2. Tremortality's Avatar
    How old was the phone? If it is past 30 days its a refurb far as I know...... Did you go through the dead berry thread to try to resolve it? Guess it doesnt matter now since you are getting a replacement...... Good luck
    Last edited by Tremortality; 03-04-09 at 05:17 PM.
    03-04-09 05:11 PM
  3. Username00089's Avatar
    Any phone that comes through warranty is a re-furb.
    03-04-09 05:12 PM
  4. JBB89's Avatar
    I went through it all haha. But, something is better than nothing, right?
    03-04-09 05:15 PM
  5. Tremortality's Avatar
    I went through it all haha. But, something is better than nothing, right?
    Yup. 2 days and you can once again be called JakeBerry...... Good luck Jake
    03-04-09 05:17 PM
  6. JBB89's Avatar
    haha yeah. can i use the backup from my old device, (3rd party backup, regular backup)?
    03-04-09 05:21 PM
  7. bholloway's Avatar
    yea the backup should work fine.
    03-04-09 05:27 PM
  8. JBB89's Avatar
    WOO! I got my phone in the mail today. so happy!

    ^new one on left^
    03-05-09 03:55 PM
  9. Tremortality's Avatar
    Nice - Welcome back JakeBerry
    03-05-09 03:57 PM
  10. truazn's Avatar
    Glad you got your BB in a timely manner.
    03-05-09 04:09 PM