1. shafer19's Avatar
    I have never had a problem connecting my 9700 to any brand wireless router, but it will not connect to the linksys router in my office.

    I have deleted the wifi profile, pulled the battery, reset the router and nothing has worked.

    Can anyone PLEASE HELP??

    thanks so much in advance.
    07-29-10 09:53 AM
  2. ratsttam's Avatar
    Is the office wifi using a security protocol that's not supported by the blackberry? A lot of offices that I've worked in (I'm a PC Tech) use additional encryption beyond the standard.
    There are enterprise level ones (Cisco EAP/LEAP) as an example, that require software (like the Intel ProSet) to connect.
    If you can check, they may also have a black/white list of Mac addresses setup in the router. IE: If you're on the list, you get in, If not, you don't get assigned an IP address, and it's useless at that point.
    07-29-10 10:15 AM