04-24-14 10:09 AM
31 12
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  1. nabeel911's Avatar
    ok so i have a BB10....use bbm voice calls regularly...to make calls.
    Now since two days...have been facing with the problem that whenever i make a voice call from BB10 to any android device....there is a ring on my side....but the person(the android device) im trying to call, doesnt receive or get any kind of bbm voice call....it just keep on ringing on my side.
    so i thought maybe its my phone or BBM, so i told my friend to try calling from his bb10 to an android device.....AND to my suprize the same thing happened as me....

    Does anyone have a solution for this?

    Or is it a server glitch coz it definitely seems like one...i bet its a saerver issue.....
    03-27-14 06:20 PM
  2. JamesIV's Avatar
    I have a similar issue when calling from my Iphone 4s to my sisters Iphone 5 or the other way. Even though the calling button is green, either it says "Contact not available" or it calls but the other phone never actually receives the call. Weird
    03-27-14 10:38 PM
  3. BlueStreak67's Avatar
    Try having the person on the Android have BBM open when you make a call, if this works it may be something on their phone is using their wifi when you call.
    03-27-14 10:41 PM
  4. nabeel911's Avatar
    James: Its frustrating isin't it??
    And
    Bluestreak: No bro...its nothing to do with all that....i tried everything...like everything possible...has to be a server issue definitely....
    03-27-14 11:20 PM
  5. Dave Bourque's Avatar
    James: Its frustrating isin't it??
    And
    Bluestreak: No bro...its nothing to do with all that....i tried everything...like everything possible...has to be a server issue definitely....
    You must be a expert on this.

    Z10STL100-3/10.2.1.2141
    03-27-14 11:37 PM
  6. nabeel911's Avatar
    You must be a expert on this.

    Z10STL100-3/10.2.1.2141
    hahaha....no just that i use bbm voice call everyday....and it definitely never gave me a problem until 2 days ago....and is still giving...
    im sure only because its not occuring with one android user but with all my android contacts...
    If you Have an answer for this?
    03-27-14 11:47 PM
  7. Dave Bourque's Avatar
    hahaha....no just that i use bbm voice call everyday....and it definitely never gave me a problem until 2 days ago....and is still giving...
    im sure only because its not occuring with one android user but with all my android contacts...
    If you Have an answer for this?
    This is something that should be reported to the beta zone app. The problem could be anything because the BBM servers are regional. More testing needs to happen before we can come to a conclusion.

    Z10STL100-3/10.2.1.2141
    nabeel911 likes this.
    03-27-14 11:52 PM
  8. nabeel911's Avatar
    This is something that should be reported to the beta zone app. The problem could be anything because the BBM servers are regional. More testing needs to happen before we can come to a conclusion.

    Z10STL100-3/10.2.1.2141
    Well Bob was happy with my last bug report on android....so i guess he would appreciate it again....:P
    Thanks Dave...
    03-28-14 12:02 AM
  9. kevets's Avatar
    Funny, after reading this thread today I noticed my wife on her iPhone shows up with an audio chat icon now. Tried it out and it worked pretty darn good! Gotta think video is next. Then really watch out.
    03-28-14 09:27 AM
  10. Thesmartmale's Avatar
    Same issue since two days too! I thought it was a problem in the app then I figured out it's a server issue, I hope BlackBerry fixes this ASAP!

    Posted via CB10
    nabeel911 likes this.
    03-28-14 04:39 PM
  11. nabeel911's Avatar
    Same issue since two days too! I thought it was a problem in the app then I figured out it's a server issue, I hope BlackBerry fixes this ASAP!

    Posted via CB10
    Thank god somebody else noticed it too!!!
    I have also put it in the beta app...I hope bob will take heed

    Btw which region are you from? It could be regional also...I will update my post in beta also then...


    Actually u can comment too...here's the link..https://beta.webapps.blackberry.com/threads/view/21510
    Please comment and let them know


    Posted via CB10
    Dave Bourque and Thesmartmale like this.
    03-28-14 11:43 PM
  12. Thesmartmale's Avatar
    Thank god somebody else noticed it too!!!
    I have also put it in the beta app...I hope bob will take heed

    Btw which region are you from? It could be regional also...I will update my post in beta also then...


    Actually u can comment too...here's the link..https://beta.webapps.blackberry.com/threads/view/21510
    Please comment and let them know


    Posted via CB10
    I'm currently in Egypt.

    Posted via CB10
    03-29-14 08:40 AM
  13. nabeel911's Avatar
    I'm currently in Egypt.

    Posted via CB10
    Oh so it's definitely not regional!!!....
    It's still not solved!!!..
    How do I convey the message to blackberry?
    Can anyone help us with this?

    Posted via CB10
    03-30-14 12:17 AM
  14. Thesmartmale's Avatar
    Oh so it's definitely not regional!!!....
    It's still not solved!!!..
    How do I convey the message to blackberry?
    Can anyone help us with this?

    Posted via CB10
    It appears like it's affecting a lot of users! That's bad news.

    Posted via CB10
    03-30-14 04:53 AM
  15. vntuan's Avatar
    Yeah, voice to android phones does not work for me either. Although voice from android to bbry is fine. Weird.
    04-05-14 10:14 PM
  16. kevets's Avatar
    Well, I'm trying to get my Android and iPhone using brothers to get on BBM. We'll see if this works out!
    04-05-14 10:16 PM
  17. VR6's Avatar
    I had troubles calling Android ppl too. Haven't tried in the last few days tho.

    Posted via CB10
    04-06-14 01:52 AM
  18. Thesmartmale's Avatar
    Still facing the same issue, does it take almost 15 days to fix such an issue?

    Posted via CB10
    04-06-14 03:43 AM
  19. mgopal2k's Avatar
    I'm also having the same issue for last 2 days. Any update on when this will be fixed?

    Posted via CB10
    04-06-14 09:45 AM
  20. Thesmartmale's Avatar
    I'm also having the same issue for last 2 days. Any update on when this will be fixed?

    Posted via CB10
    In the 22nd century.

    Posted via CB10
    04-06-14 11:28 AM
  21. psarna's Avatar
    I noticed I have the same issue. My contacts on Android in India and Oman are not receiving the ring, but a co tact in Trinidad on Android does.

    Definitely a server issue somewhere.

    Posted via CB10
    04-06-14 03:25 PM
  22. D-Bizzie's Avatar
    I'm in Australia and I've never been able to successfully make bbm voice calls from bb10 to any android devices.

    Similar experience to others here, rings on my end but never rings on android end.

    Android initiated calls to a bb10 device work every time.

    FRUSTRATING blackberry!!

    Posted via CB10
    04-15-14 11:27 PM
  23. Thesmartmale's Avatar
    I'm tired of this and I lost hope, I really don't know when is someone gonna get off their **** and do something to FIX this ****!!

    Posted via CB10
    04-16-14 10:10 AM
  24. Qurve's Avatar
    Just convinced a friend to install bbm and voice calling doesn't work...He has an S4 mini. I don't use voice calling often and this was actually first time I tried with an Android BBM user (most my BBM contacts are on BlackBerry)...and a very disappointing experience...

    CB10 + my Q2^3+2
    04-19-14 10:46 AM
  25. Doggerz's Avatar
    BlackBerry no longer has the manpower or talent to fix the OS or fix BBM. Chen's goal is to kill BlackBerry.

    via CB10 using a Z10 / STL100-3 / RFK121LW / 10.2.1.2234 / T-Mobile USA
    04-19-14 10:58 AM
31 12

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