1. BB_makes_it_happen's Avatar
    - Received a BBM update notice 48 hrs ago
    - accepted update and restarted Z30
    - carrier Bell Mobility
    - just noticed via Device Monitor that my BBM version does not appear similar to what I apparently loaded.

    Can someone provide me with a reality check to what might be happening?

    Posted via CBten with the Zthirty.
    11-03-14 05:05 AM
  2. ymb's Avatar
    Check out the app and see if it has message retraction and timed messages

    Z30STA100-3/10.2.1.3289
    11-03-14 05:27 AM
  3. BB_makes_it_happen's Avatar
    The feature is there - greyed out.

    When I attempt to retract a message a note is provided stating the contact does not subscribe to this service - even though my contact updated their bbm when I did - 48 hours ago.

    Posted via CBten with the Zthirty.
    11-03-14 07:32 AM
  4. ronfc's Avatar
    The latest BBM version is 10.5.3.28.

    Cave, cave, moderator videt
    11-03-14 09:01 AM
  5. BB_makes_it_happen's Avatar
    Thanks. I figured I was updating to this version in BlackBerry App World. But to no avail.!

    Now - when I'm in BlackBerry App BBM allows me to Open only - as apparently I installed it already? Go figure..

    Posted via CBten with the Zthirty.
    11-03-14 09:04 AM
  6. BB_makes_it_happen's Avatar
    My son updates his BBM in his IPod - and we both can retract. But still can not retract on my colleague's BlackBerry. Go figure.

    Posted via CBten with the Zthirty.
    11-03-14 09:48 PM
  7. Thesmartmale's Avatar
    Did you notice that you updated the OS and not the BBM? Because that's what you did.

    Posted via CB10
    11-03-14 10:43 PM
  8. BB_makes_it_happen's Avatar
    It was definitely the BBM update in BlackBerry App World. My OS software version is also 10.2.1.3247

    Would think my OS update from Bell would not arrive via BlackBerry App World.

    Still not sure why the new features on my phone do not work with another BlackBerry - but with an Apple product?






    Posted via CBten with the Zthirty.
    11-04-14 05:12 AM
  9. gkl's Avatar
    It was definitely the BBM update in BlackBerry App World. My OS software version is also 10.2.1.3247

    Would think my OS update from Bell would not arrive via BlackBerry App World.

    Still not sure why the new features on my phone do not work with another BlackBerry - but with an Apple product?






    Posted via CBten with the Zthirty.
    The person you are messaging has to have the updated version as well for all features to work.

    Posted via CB10
    11-04-14 08:04 AM
  10. Thesmartmale's Avatar
    It was definitely the BBM update in BlackBerry App World. My OS software version is also 10.2.1.3247

    Would think my OS update from Bell would not arrive via BlackBerry App World.

    Still not sure why the new features on my phone do not work with another BlackBerry - but with an Apple product?






    Posted via CBten with the Zthirty.
    There is no BBM update with that version number. That's the OS version number.

    Posted via CB10
    11-04-14 03:56 PM

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