1. thurask's Avatar
    Dear valued BBM users,

    As we previously communicated on these pages last fall, BlackBerry has been migrating the BBM Consumer service for Android and iOS devices to our strategic partner Emtek. As part of this process, some of the existing BBM Consumer features on BB10 and BBOS devices will no longer be supported as of June 27, 2018. In addition to the changes for BB10 and BBOS outlined below, BBM for Windows Phone will no longer be supported past June 27.

    We recognize and apologize for the inconvenience this will cause some users and we want to reiterate that BlackBerry is continuing to support BB10 and BBOS devices as outlined here.

    Upcoming changes to BBM Consumer for BB10 and BBOS devices:
    • BBM Channels will no longer be available on BB10 and BBOS devices
    • BBM Groups will no longer support groups with a combination of BB10 / BBOS participants and Android / iOS participants
    • BBM Groups will continue to support groups with only BB10 and BBOS participants, or groups with only Android and iOS participants
    • As part of our winddown of BlackBerry World, the BBM Shop will no longer offer paid sticker packs or subscriptions on BB10 and BBOS devices though free content will continue to be available
    • Display pictures will not be visible between BB10 / BBOS users and Android / iOS users


    Importantly, BB10 / BBOS users of BBM Consumer will continue to be able to send and receive 1:1 messages with BBM Consumer Android and iOS users.


    If you currently use BBM Consumer with a BB10 / BBOS device and would like to continue using the existing BBM Consumer features (along with a lot of new features Emtek has made available to Android and iOS users) you can now create a new BBM account on and Android or iPhone and import your existing contacts from BB10 to our new device.

    • Instructions for transferring contacts to Android are available here
    • Instructions for transferring contacts to iOS are available here


    As a reminder, BlackBerry continues to operate BBM for BBOS and BlackBerry 10 and we thank you for your BBM loyalty regardless of the device you choose.
    Upcoming Changes to BBM Consumer for BB10 and BBOS | Inside BlackBerry Help Blog
    06-09-18 09:45 AM
  2. Eugen Unson's Avatar
    we can still use bbm for bb10 users i think..
    06-10-18 12:42 AM
  3. ashposh's Avatar
    I am blackberry q10 user.I can't use Bbm app.If i open that app it seems you have no blackberry internet.Are you give a solution for this problem...?

    Posted via CB10
    06-10-18 02:06 AM
  4. aiharkness's Avatar
    Yep. But I don't care at this point.
    06-10-18 08:20 AM
  5. Ragbert's Avatar
    I use BBM on my Q10 constantly. It has nearly always worked flawlessly. What exactly happens when you chat over BBM? Do you get an error msg?

    I am blackberry q10 user.I can't use Bbm app.If i open that app it seems you have no blackberry internet.Are you give a solution for this problem...?
    Typed on my Q10, SQN100-2, 10.3.2.2813
    06-11-18 07:14 PM
  6. niceup's Avatar
    How do you access BBM Channels via the web? I need to change ownership of my BB10 owned channels over to my andriod ID. I am no longer able to long in ever since the site has moved.
    06-12-18 12:34 AM
  7. Muazu Ibrahim's Avatar
    This is very annoying, the BBM we cherished the most on our blackberry devices is gradually turning to a stranger on blackberry 10. Am using blackberry Q10 but couldn't switch my. BBM account. It hurts a lot. Blackberry should do something about it. But still #Blackberry for life.

    Posted via CB10
    06-12-18 06:45 PM
  8. marcaccioc's Avatar
    How do you access BBM Channels via the web? I need to change ownership of my BB10 owned channels over to my andriod ID. I am no longer able to long in ever since the site has moved.
    did you find a way to move your channel ownership from BB10 to Android?
    06-18-18 03:40 PM
  9. niceup's Avatar
    nope..

    lost access to 6 channels that i ran
    valer466 likes this.
    06-27-18 06:43 PM
  10. valer466's Avatar
    nope..

    lost access to 6 channels that i ran
    Did channels and groups just disappear? Is there any update to BBM on BB10 as of today?
    06-28-18 01:02 AM
  11. niceup's Avatar
    Did channels and groups just disappear? Is there any update to BBM on BB10 as of today?
    I am not able to post to them from passport . Some of my subs have told me that they can no longer find my channel. The subs that find my channel are not able to comment
    valer466 likes this.
    06-29-18 07:24 AM

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