1. Trent Hoh's Avatar
    Hi guys,

    Looking for a bit of help.
    I don't remember the password to my BBID, and I don't remember what the security answer is.
    My Q10 is still active and I'd like to do a factory reset, but I won't be able to restore my stuff if I don't have my BBID.

    I'd like to create a new one but I want to transfer my BBM contacts and chats.
    Any help here?
    03-17-14 12:30 AM
  2. Uzi's Avatar
    Manually write down the pin number and re add them again
    for chat history u can save by sending to ur email or u screen shot the convo

    CrackBerry Addict
    03-17-14 12:33 AM
  3. BillyBreathes's Avatar
    There is a feature in settings that saves, "save chat history". Would that not save your chats from a previous incarnation of your BBM? Even if you were switching devices??
    03-17-14 08:27 AM

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