Sticker Purchase Issues?

Is anyone else having issues with purchasing sticker packs? I paid for a sticker pack and got the email saying I paid. But then there was an error and I got this message.

"You have purchased this item already, you won't be charged to download it again (AW30222i)".

Every time I try to download the sticker pack it gives me this error. I have been working with @blackberryhelp and so far have gotten nowhere with them. Any help would be amazing!

Thanks.

Mikescraftbeer.com - C00012735/ Mike Garson Photography - C00471EA8

I had that happen with a movie. I ended up writing off the .99 cents, BUT I don't buy movies from BB anymore. ;)

Finally figured out a fix. BlackBerry led me a bit astray but it got me thinking and I got it done.

If it happens to you open bbm then go to the store. Click on the action button (3dots) then hit refresh.

Mikescraftbeer.com - C00012735/ Mike Garson Photography - C00471EA8

Originally Posted by pkcable

I had that happen with a movie. I ended up writing off the .99 cents, BUT I don't buy movies from BB anymore. ;)

Might be able to do similar if you go to BlackBerry World. Click on the all button then pick my world. Then pick my video. Then click on the tab for movies. Hit the 3 dot action button at the bottom right and hit refresh and see if the movie pops up. Let me know.

Mikescraftbeer.com - C00012735/ Mike Garson Photography - C00471EA8

Originally Posted by rocker_man1

Might be able to do similar if you go to BlackBerry World. Click on the all button then pick my world. Then pick my video. Then click on the tab for movies. Hit the 3 dot action button at the bottom right and hit refresh and see if the movie pops up. Let me know.

Mikescraftbeer.com - C00012735/ Mike Garson Photography - C00471EA8

I will give that a shot, thanks!

Originally Posted by pkcable

I will give that a shot, thanks!

Hope it works out!

Mikescraftbeer.com - C00012735/ Mike Garson Photography - C00471EA8