1. DouglasPPeterson's Avatar
    For a few weeks I've had a BBM update stalled in BlackBerry World. When I login for other updates, including the new BBM update, the wheel keeps spinning and the Active Download tab shows BBM status as "Install/Unistall recovery..."

    Any suggestions?

    Posted via CB10
    04-03-14 09:39 PM
  2. anon721037's Avatar
    For a few weeks I've had a BBM update stalled in BlackBerry World. When I login for other updates, including the new BBM update, the wheel keeps spinning and the Active Download tab shows BBM status as "Install/Unistall recovery..."

    Any suggestions?

    Posted via CB10
    Try a long press on the little x in active frames see if that helps , that totally close the app, or a hard reset might help also.
    eldricho likes this.
    04-03-14 09:47 PM
  3. eldricho's Avatar
    If those don't work, try a BlackBerry World Refresh (in BlackBerry World swipe down from the top > Settings > General Settings > Refresh BlackBerry World)

    Posted via CB10
    anon721037 likes this.
    04-03-14 09:54 PM
  4. DouglasPPeterson's Avatar
    Refreshing BlackBerry World got it moving again. Thanks!

    Posted via CB10
    04-03-14 10:27 PM
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