1. Volareman's Avatar
    Hi folks,

    Yesterday was getting a red x when sending to a BBM contact (and they did not receive), but I was able to receive from them. Phone is BB9900 with OS 7.1. Was working fine for a couple of weeks. Switched over from iPhone.

    Deleted App, rebooted, re-installed, but then the 9900 was stuck on "setting up BBM" (longest I let sit there was 4hrs on the blue screen).

    Deleted App, then installed on iPhone again (wifi only mode) and it, too, got stuck on "setting up BBM".

    Tried iPhone with a secondary BBID, and it got in just fine. Did not get stuck on "setting up BBM"

    The 9900 seems to be working on BIS (have the BB icon, and push email/blackberry web browser working fine).

    So now I'm back to a re-install on then 9900 and letting it sit there with "setting up BBM". In my searching, some people had to wait 24hrs. The fact it was stuck on my primary BBID on iPhone, then went right in on secondary BBID is interesting to me.

    Any thoughts?
    03-27-16 06:26 PM
  2. jaydee5799's Avatar
    have you tried going here to update BBM before you actually open it up to setup?BBM for Android & iPhone iOS - Download Free Instant Messaging - United States
    03-31-16 09:39 AM

Similar Threads

  1. Why is the Facebook app not working on my BlackBerry,it redirects me to browser?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 34
    Last Post: 01-21-17, 12:13 AM
  2. Replies: 7
    Last Post: 04-05-16, 06:51 PM
  3. Side buttons on Bold 9900
    By bvhanna in forum BlackBerry Bold 9930/9900
    Replies: 8
    Last Post: 04-01-16, 04:09 AM
  4. Can the Q10 sync with Windows 10?
    By CrackBerry Question in forum BlackBerry Q10
    Replies: 3
    Last Post: 03-27-16, 04:55 PM
  5. BBM alert tone, where can I get it?
    By CrackBerry Question in forum General BlackBerry Discussion
    Replies: 0
    Last Post: 03-27-16, 04:39 PM