1. minister1993's Avatar
    Just download BBM for my s4. However it won't let me update pictures. When I try to everything seems to work on my end, but not for my friends. I owned blackberry in the past so I've dealt with a lot of BBM type glitches in the past. Things I've already tried:

    Restarting phone
    Battery Pulling phone
    Deleting and reinstalling the app
    Deleting and re adding contacts

    Do you guys know anything that might help? I'd hate to think that BBM has failed me within the first few moments of beginning to trust them again.
    10-22-13 09:57 PM
  2. AfterHoursWelds's Avatar
    Waiting is usually the best solution.

    Posted via CB10
    10-23-13 12:00 AM
  3. minister1993's Avatar
    Thanks for answering. I'm not too surprised the app is glitchy

    Sent from my GT-I9500 using CB Forums mobile app
    10-23-13 11:16 AM
  4. ryanhind's Avatar
    What do you mean by updating pictures? As in sending pictures or putting up a new profile picture?
    10-24-13 08:30 PM
  5. minister1993's Avatar
    I mean updating my profile picture

    Sent from my GT-I9500 using CB Forums mobile app
    10-26-13 07:27 PM
  6. Dyonny Dyonny's Avatar
    So do I with my Cross A2. I can't updating my profile picture
    10-27-13 11:32 PM
  7. shupor's Avatar
    I mean updating my profile picture

    Sent from my GT-I9500 using CB Forums mobile app
    This is actually a known issue and BB claims they are working on a fix.
    KB35260-"Unfortunately, BBM has stopped" is displayed when attempting to change the display picture in BBM for Android


    Try 'removing pic' altogether (not just 'replace picture') and if that does not work, navigate to the photo you would like to use with the file explorer and rename the extension from .jpeg to .gif
    10-31-13 10:04 AM

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