1. Chris Jones83's Avatar
    How do you use both with the same contact?

    Posted via CB10
    05-26-14 07:25 PM
  2. Bla1ze's Avatar
    Some people don't have video or it may have been disabled due to their network coverage, it can fluctuate based on that. The device is smart enough to know when you're on EDGE you're not gonna be able to make a video call so it just disables it, also some carriers only allow it on WiFi.
    05-26-14 07:29 PM
  3. Elite1's Avatar
    If a BBM contact just shows BBM Voice, only Voice is available. That's most likely because instead of BB10, they're probably on legacy BBOS, iOS, or Android.

    If a BBM contact shows the BBM Video icon, tapping will open a small top banner with 2 buttons: one for BBM Voice and one for BBM Video.
    05-26-14 07:29 PM
  4. Chris Jones83's Avatar
    Thanks guys

    Posted via CB10
    05-26-14 07:33 PM
  5. Elite1's Avatar
    05-26-14 07:36 PM
  6. delebig's Avatar
    After taping the Bbm video, it pups up but refuse to show anything just blank. Doing same thing while I receive a bbm call too. This happens on the 10.3.700
    Only shows either BBM Voice or BBM Video icon but not both?-matomz_867303.jpeg

    Posted via CB10
    08-06-14 07:09 PM

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