No BBM Voice Calls at all from Z30
I can not start any BBM Voice call on my Z30!
Using latest official versions of BB10 and BBM, connected via WiFi.
When trying to connect to a BlackBerry device the video chat starts immediately without being able to choose a voice call, when trying to connect to an Android device, there is no icon in the chat to connect!
I read in an other forum about the same error, but found no solution :-(
Are there any settings to change or can it depend on my provider (Telekom) even with WiFi?
Any help appreciated,
Frank.
Posted via CB10
Z10 is working, Z30 isn't
I upgraded three days ago from Z10 to Z30. the Z10 was working nicely, albeit there were a few problems using BBM Voice when driving in a car or walking around.
Now on my Z30 I don't get the option to make calls and calls are rejected from e. g. Android with "User not available".
If I take my SIM card and put in an Android device or back to the Z10 I can still do BBM Voice calls, even without Wifi. So the problem is not the provider but has more to do with the Z30 itself because the Z10 is still working (with and without Wifi).
Markus