1. JBhar's Avatar
    Yesterday I downloaded the new BBM update on both my Z30 and my sisters Z10. I still keep getting the "this contact isn't using a version of BBM that supports this feature".

    Any ways to get around this problem? I gave it half a day to maybe figure it out and have restarted both phones.


    Posted via CB10
    11-01-14 09:52 AM
  2. Rodney Wilder's Avatar
    You need to poke your contact(s) to update their BBM as well. Both sides require a version supporting these features

    Posted via CB, secret level Z30
    11-01-14 10:21 AM
  3. JBhar's Avatar
    I updated her bbm to the newest version too yesterday. We both have newest version yet we can't use the newest features?

    Posted via CB10
    11-01-14 10:32 AM
  4. olisg's Avatar
    It takes some time to settle I guess, it was like this in the morning but now my contacts can give me a timed message,

    Posted via CB10
    11-01-14 10:43 AM

Similar Threads

  1. Why is my all notifications doesn't work?:-(
    By afshineng in forum BlackBerry 10 OS
    Replies: 10
    Last Post: 11-02-14, 04:03 PM
  2. Updates that don't work?
    By CCDiMarco in forum BlackBerry Q10
    Replies: 3
    Last Post: 11-01-14, 02:03 PM
  3. [New Feature] Browser mouse enhancement in the Passport Browser
    By presean in forum BlackBerry Passport
    Replies: 6
    Last Post: 11-01-14, 10:51 AM
  4. Getting Media for my Z30
    By TheEndUser in forum BlackBerry World
    Replies: 1
    Last Post: 11-01-14, 09:35 AM
  5. Movies for Z30
    By TheEndUser in forum Ask a Question
    Replies: 0
    Last Post: 11-01-14, 08:48 AM