1. ivors's Avatar
    My Z10 is updated with the latest BBM version 10.3.33.18. OS: 10.2.1.2941.

    2 days back all outgoing messages stopped going out on BBM. I got incoming messages but no Ds on outgoing messages and not reaching recipients either. Everything else works fine--e-mail, apps, WhatsApp, etc. Have tried the following and am out of ideas. Would appreciate any solutions that could work:

    • Settings > About Network > Tap on 3 dots > Register BlackBerry

    • Tried to see if I could delete and reinstall through BlackBerry World (no delete option, nothing works).

    • Soft resets and hard reset multiple times, even removing SIM and battery.

    • Held power button down till phone shuts down till phone displays ‘BlackBerry’ again.

    • Tried logging into BBM using same BBID on an iOS device. Worked fine. Came back to the Z10 and all I get is the opening screen "Associating BBM with your BlackBerry ID" and the circle animation running. For hours on end. At least earlier I could get incoming messages, but now NOTHING. BBM is dead on my Z10.

    • Tried sideloading some BBM .bar files too. That too results in the same (opening screen). Even sideloading an older BBM .bar file in the hope that BlackBerry World will offer an update doesn’t work.

    F-R-U-S-T-R-A-T-E-D!!!
    06-24-14 03:09 PM
  2. Rajesekhar Potteti's Avatar
    Not working for me too ...

    Posted via CB10
    06-24-14 03:40 PM
  3. r14uall's Avatar
    Same problm ...even i facing since yesterday..
    06-24-14 04:29 PM

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