I bought a bunch of sticker packs and can't find any of them, I switch phones now and then and hit restore but they never show up?
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I bought a bunch of sticker packs and can't find any of them, I switch phones now and then and hit restore but they never show up?
Have you logged onto the other phone that you switched to with your BBID?
Hitting restore should show them if you are using the same BBID.
Restore can sometimes take a long time. My last Sticker restore have take 2 hours!
Posted via CB10
I have been switching back and forth for a few months and they allways show back up on the phone i switched to hitting restore, but now they have stopped restoring to the phone I'm using at this time, And I'm using the same bb id on both phones!
I can't search for you at the moment to provide a link, but I believe BBAW has implemented a limited number of times that devices can be switched along with your BBID. Since sticker purchases are associated with those things, maybe it could be possibly related?
From what I am remembering is that it can easily be fixed by contacting BlackBerry support. Not the telephone type, but a simple email to reset. I can be corrected if I'm wrong...
Posted via CB10
I'm also experiencing the same problem. Moved from S4 to Passport and lost all my stickers. What's worse is that I can't even repurchase them since they don't appear in the BBM shop as well.