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My BBM gets "reset" today when i open the app
Attachment 248653
Although all my contacts, groups and channel subscriptions get resync back... all chat history are gone!
How to restore chat history? I have many important chat i need to recover.
Z10 10.2.1.1925
Unless you had turned on Save Chat History, then I do not believe there is a way to retrieve those BBM messages.
Yup save chat history was enabled. Before this weird phenomenon i can delete a chat, and when i reenter into the chat, the history reappear.
Now none of the old history exist. What a secured phone BB is!
Z10 10.2.1.1925
Same thing happened to me on multiple occasions, most recently today!
I find it annoying as hell, and so far BlackBerry support was not able to helping me.
Also, I have the sneaking suspicion that after every "crash" BBM data remains orphaned on my device, which contributes to my inexplicably huge "other data" contingent (which can't be deleted short of a wipe).
