1. johnnyuk's Avatar
    I've installed the new BBM version that brings Customised PINs and Ad-Blocking but the Subscriptions section is missing from the Shop in BBM. It was there in the beta version but now in the public release version it's gone.

    Also the ability to manage/cancel subscriptions is not visible in BlackBerry World. In My World under My Apps & Games I only have tabs for the usual: Updates, Installed and Available.

    Anyone else having this problem after updating their BBM to 10.7.5.30 ?

    Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.1.2267 on O2 UK - Activated on BES10.2.5
    03-02-15 08:54 PM
  2. jaydee5799's Avatar
    I still have the beta and yes it is there. As for the upgrade...I will see later when I actually get to upgrade. Maybe they decided to take it out....

    Nope. It's still there for me.
    03-02-15 08:58 PM
  3. eldricho's Avatar
    Still don't see the two options in the BBM Shop, but can access the 'vanity pin' tab by tapping my own display name at the top and getting to that menu under the details tab and pressing the little blue link

    Posted via CB10
    03-02-15 09:04 PM
  4. jafrul's Avatar
    ^^ likewise. No subscription but managed to create my vanity pin from subscription in my BBM profile.

    Posted via my SEXY RED PassportSQW100-1/10.3.1.2480
    03-02-15 09:09 PM
  5. johnnyuk's Avatar
    Yes there is a link to Customise my PIN on the BBM profile screen, I've subscribed and got mine.

    But if I wanted to cancel my subscription I can't because the option is missing in BlackBerry World.

    Have you all got the Subscription management options in BlackBerry World?

    Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.1.2267 on O2 UK - Activated on BES10.2.5
    03-02-15 09:18 PM
  6. johnnyuk's Avatar
    I still have the beta and yes it is there. As for the upgrade...I will see later when I actually get to upgrade. Maybe they decided to take it out....

    Nope. It's still there for me.
    They didn't take it out, it's there on another BB10 phone I use on a different BBID. But not on this Z30.

    Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.1.2267 on O2 UK - Activated on BES10.2.5
    03-02-15 09:19 PM
  7. MADBRADNYC's Avatar
    If you go to your own profile you will see the option for your vanity PIN located beneath your current user name. It was moved from the previous position on the beta build.

    If you do not see your subscriptions in BBW, either refresh BBW and reboot your device or wait a bit (1-2 hours) and try again. It will be a 4th column in the right hand side in your apps tab.

    For th BBW thing, I had to do the above and it didn't show at first. I came back to it about an hour later and the extra tab for subs was there.

    Good luck!

    Posted via CB10
    03-03-15 12:10 AM
  8. eshadiq's Avatar
    The two icons finally appear in BBM Shop after I refreshed my BBW under General Settings:


    Missing Subscriptions sections in BBM Shop and BlackBerry World-img_20150303_143457.png

    Missing Subscriptions sections in BBM Shop and BlackBerry World-img_20150303_143730.png

    Posted via CB10
    03-03-15 01:38 AM
  9. johnnyuk's Avatar
    If you go to your own profile you will see the option for your vanity PIN located beneath your current user name. It was moved from the previous position on the beta build.
    It was in that same place on the beta build too.

    If you do not see your subscriptions in BBW, either refresh BBW and reboot your device or wait a bit (1-2 hours) and try again. It will be a 4th column in the right hand side in your apps tab.
    Thanks, refreshing BlackBerry World in the General Settings brought Subscription management in. A further reboot after that brought Subscriptions in to the Shop.

    It shouldn't be that tricky to make it work. Imagine the thousands of people who have ended up with them not showing and will never know. One day there might actually be something in the Shop worth subscribing to!

    Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.1.2267 on O2 UK - Activated on BES10.2.5
    03-03-15 05:24 AM
  10. MADBRADNYC's Avatar
    It was in that same place on the beta build too.



    Thanks, refreshing BlackBerry World in the General Settings brought Subscription management in. A further reboot after that brought Subscriptions in to the Shop.

    It shouldn't be that tricky to make it work. Imagine the thousands of people who have ended up with them not showing and will never know. One day there might actually be something in the Shop worth subscribing to!

    Posted from the CB10 app on my BlackBerry Z30 STA100-2/10.3.1.2267 on O2 UK - Activated on BES10.2.5
    You may be thinking of something else as it was not there in the beta build. In the beta build the option to subscribe was already there in the BBM shop. You couldn't subscribe from the position where it is now under the profile. The vanity PIN showed after the subscription. Now in order to subscribe with the release version, the option is present beneath the profile name. It changed because I posted in DJ Reyes thread about it not accepting payments and DJ could access it but couldn't make her vanity PIN stick. She eventually had to do it on a secondary device.

    Go check out the thread in BZ.

    Good luck.

    Posted via CB10
    johnnyuk likes this.
    03-03-15 06:51 AM

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