1. somaksy's Avatar
    I always get this report everyday, bbm has lost its connection and when it tries to reconnect I lose all chats and feeds, why is this happening? I'm using the latest version of bbm

    Posted via CB10
    01-27-15 04:49 AM
  2. H4zN's Avatar
    Are you using BBM on 1 device? Could it be that someone is using a device with the BBID that you're using on your BlackBerry? Or even BBM on Android or iOS with the same BBID that you're using?

    I get the same 'error' when I switch BBM to another device and chats aren't keps when BBM is switched to another device, so it makes perfect sense!

    Posted from the 'Classy' Classic!
    01-27-15 05:25 AM
  3. somaksy's Avatar
    No I'm using it on just one device.

    Posted via CB10
    01-27-15 06:31 AM
  4. H4zN's Avatar
    I'd say change your BBID password and see if that resolved the issue.

    Posted from the 'Classy' Classic!
    01-27-15 06:45 AM
  5. somaksy's Avatar
    Thanks i'd try that

    Posted via CB10
    01-27-15 09:16 AM
  6. somaksy's Avatar
    I've tried if and no luck still

    Posted via CB10
    01-27-15 10:10 AM
  7. Thesmartmale's Avatar
    I always get this report everyday, bbm has lost its connection and when it tries to reconnect I lose all chats and feeds, why is this happening? I'm using the latest version of bbm

    Posted via CB10
    There is no solution for this, the best you can do is pray that BlackBerry will fix it one day in the next 60 years and try to keep more storage available in your phone memory.

    Posted via CB10
    01-28-15 07:51 AM

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