1. BriannaZ's Avatar
    I recently upgraded my iPhone and transferred all my data to my new iPhone. My BBM enterprise APP is only transferring one weeks worth of chat history, although it is backed up in my iCloud. How do I retrieve the full chat history on my new iPhone? Since it BBM enterprise, there is no save chat history option.
    01-10-21 01:17 PM
  2. conite's Avatar
    I recently upgraded my iPhone and transferred all my data to my new iPhone. My BBM enterprise APP is only transferring one weeks worth of chat history, although it is backed up in my iCloud. How do I retrieve the full chat history on my new iPhone? Since it BBM enterprise, there is no save chat history option.
    You can email each chat (one by one) to yourself for archival storage.
    01-11-21 09:23 AM
  3. SteinwayTransitCorp's Avatar
    When I moved the account over (this is the paid version) it all appeared.
    01-11-21 06:54 PM
  4. Ben xfg's Avatar
    Open BBM app -> swipe down from the top of the screen -> tap Settings -> tap Chats -> switch the "Save Chat History" option to "ON" option.
    That would be for BB10, this was about iPhone.
    04-15-21 07:02 PM
  5. Ben xfg's Avatar
    Hello,

    To avoid data loss on BBM messenger, turn on the backup option as the following guide shows. It's better than not saving chat history as a backup, which can be used to safeguard everything you've sent and received from your BBM families, friends and groups.

    BBM chat history backup Android & iPhone:

    Open BBM app -> tap the menu button with three vertical dots on it -> hit Settings -> switch the "Save Chat History" option to the "ON" option.

    Thank you
    I get stuck at the "save chat history" option as there's no such thing that I can find. Are you sure your guide is for Android?
    07-30-21 11:05 PM
  6. joshualebowitz's Avatar
    I recently upgraded my iPhone and transferred all my data to my new iPhone. My BBM enterprise APP is only transferring one weeks worth of chat history, although it is backed up in my iCloud. How do I retrieve the full chat history on my new iPhone? Since it BBM enterprise, there is no save chat history option.
    Did you ever find a way to transfer more than a few weeks of chats from BBMe? Thank you.
    12-04-22 01:33 PM

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