1. handyg123's Avatar
    Dear all,

    I recently switched to an Iphone 6 from an Iphone 5, but when I opened BBM on the new phone, all my bbm contacts were gone. I had to reset my password though when I first logged in... could that have affected it? I understand all bbm contacts would be saved when we switch devices as long as we use the same BB ID.. Please help. Thanks in advance!
    10-19-14 09:39 PM
  2. Thesmartmale's Avatar
    Dear all,

    I recently switched to an Iphone 6 from an Iphone 5, but when I opened BBM on the new phone, all my bbm contacts were gone. I had to reset my password though when I first logged in... could that have affected it? I understand all bbm contacts would be saved when we switch devices as long as we use the same BB ID.. Please help. Thanks in advance!
    You might have reset your BBID not just your password, that's what happens when you reset your BBID.

    Sorry man.

    Posted via CB10
    10-20-14 07:00 AM
  3. gibang's Avatar
    I got same problem...

    Dummy Question...how do we reset the BB ID??

    BBy support said there's "glitch" happen for my BB ID, but why system could delete my 500+ BBM contacts and Group??

    Thanks and Regards,
    10-22-14 08:59 PM
  4. Thesmartmale's Avatar
    I got same problem...

    Dummy Question...how do we reset the BB ID??

    BBy support said there's "glitch" happen for my BB ID, but why system could delete my 500+ BBM contacts and Group??

    Thanks and Regards,
    If you forgot your password and ask for password recovery I think, not sure though, but it has something to do with you forgetting your password.

    Posted via CB10
    10-23-14 02:44 AM

Similar Threads

  1. Short message transfer rejected--Dont know what to do!
    By GokCelik in forum Ask a Question
    Replies: 1
    Last Post: 12-09-15, 07:30 PM
  2. How do I activate BBM Meetings?
    By CrackBerry Question in forum Ask a Question
    Replies: 2
    Last Post: 02-13-15, 04:11 AM
  3. My red LED is flashing non stop, how do I get it to stop?
    By Bernhard1156 in forum Ask a Question
    Replies: 11
    Last Post: 02-10-15, 09:29 PM
  4. Unable to download snap v3, need help.
    By arjun_butola in forum Ask a Question
    Replies: 4
    Last Post: 02-10-15, 02:06 PM
  5. How can we get old BB10 wallpapers
    By antoscimento in forum General BlackBerry News, Discussion & Rumors
    Replies: 3
    Last Post: 02-10-15, 01:26 PM
LINK TO POST COPIED TO CLIPBOARD