1. MrsMarshmallow's Avatar
    hi,
    i really need your help! i was in canada for a while and before i left one of my friends suggested to use bbm to stay in toutch.
    while i was in canada everything worked without any problems but now that im back in germany the messages wont send.
    i dont know a whole lot about blackberrys and so i have no clue what to do about it.
    i really hope that someone here knows what to do, which settings to change or whatever.
    oh, and would it cost somthing to send bbms?

    thank you really much
    02-03-14 06:27 PM
  2. Bla1ze's Avatar
    You should probably start with telling us which device and model you are using BBM on. BlackBerry, BlackBerry 10, Android, iOS? It's a bit hard to say how your BBM may work without knowing that.
    02-03-14 06:30 PM
  3. MrsMarshmallow's Avatar
    oh sure, sorry... i'm using a blackberry curve, but i dont know which one.
    my friend in canada is also using a blackberry curve
    02-03-14 06:41 PM
  4. Bla1ze's Avatar
    oh sure, sorry... i'm using a blackberry curve, but i dont know which one.
    my friend in canada is also using a blackberry curve
    On your German account, do you also have a BlackBerry data plan? A BlackBerry data plan is needed in order for BBM to work correctly.
    02-03-14 07:35 PM
  5. MrsMarshmallow's Avatar
    i dont really know what a blackberry data plan is or how to get it...
    i took the phone with me to canada from germany, it isnt sim lockeed so i bought a canadian sim card while i was there, now im back in germany and i use the same phone with a german plan.
    so there is no way i can use bbm?
    02-03-14 08:02 PM
  6. hannes89's Avatar
    You need a BlackBerry data plan, which is offered from your carrier.
    You need a contract/prepaid account that includes this service or have to order it additionally.

    Hope this helps.

    And welcome back to Germany.

    Regards Johnny

    Posted via CB10
    MrsMarshmallow likes this.
    02-03-14 11:01 PM
  7. MrsMarshmallow's Avatar
    You need a BlackBerry data plan, which is offered from your carrier.
    You need a contract/prepaid account that includes this service or have to order it additionally.

    Hope this helps.

    And welcome back to Germany.

    Regards Johnny

    Posted via CB10
    thank you very much, i really hope that i find a contract in germany that includes it...
    do you know a company that offers it? or do you know if the company that i'm currently using (aldi talk) offers it?

    thank you a lot!
    02-04-14 03:49 PM
  8. snejpa's Avatar
    There are not many prepaid plans with Blackberry Option in Germany, but I think you can get one with Vodafone CallYa. Maybe you should search the German BlackBerry Sites like BlackBerryBase, etc.
    MrsMarshmallow likes this.
    02-04-14 04:35 PM
  9. MrsMarshmallow's Avatar
    There are not many prepaid plans with Blackberry Option in Germany, but I think you can get one with Vodafone CallYa. Maybe you should search the German BlackBerry Sites like BlackBerryBase, etc.
    thank you very much, i really hope that i can find a plan that includes bbm
    02-04-14 05:43 PM
  10. hannes89's Avatar
    Vodafone Callya offers it. And also with t-mobile you can get it.

    Posted via CB10
    02-04-14 11:36 PM
  11. hannes89's Avatar
    And just for your information, with BB10 you do not need an additional BlackBerry option. Just in case you buy a new BlackBerry sometimes. :-)

    Posted via CB10
    02-04-14 11:40 PM
  12. hannes89's Avatar
    Sorry for my post above but t-mobile offers a BlackBerry option only with a contract.

    I would choose Vodafone smartphone fun

    Posted via CB10
    02-04-14 11:52 PM

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