1. NursingNinja's Avatar
    I have looked on the Web and this site and cannot find a solution. I recently had to go back to the 9930 for a few days.

    I think my mistake was restoring my Z10 before wiping the 9930 but that doesn't make too much sense because I didn't use bbm in the 9930, it was turned off and had no connection.

    Either way the 9930 is wiped now and when I try to load BBM on my Z10 It won't let me transfer ID to the new device. I get an error screen saying that it is having trouble connecting to the server with a large exclamation point.

    I tried changing my password that didn't work.

    I'm running the latest Verizon OS 1.2.1.537

    Posted via CB10
    02-15-14 09:19 AM
  2. z10baby's Avatar
    shouldn't your whole z10 have your new id before you even get a chance to log into bbm?
    02-15-14 11:29 AM
  3. wayne504's Avatar
    Sounds to me like you have some sort of connection problem on your Z. When I go back and forth between devices I just get a message saying something for the effect of my ID is assigned to another pin do I want assign it to this pin.


    Posted via CB10 on Z30/10.2.1.1925
    02-15-14 11:35 AM
  4. NursingNinja's Avatar
    Sounds to me like you have some sort of connection problem on your Z. When I go back and forth between devices I just get a message saying something for the effect of my ID is assigned to another pin do I want assign it to this pin.


    Posted via CB10 on Z30/10.2.1.1925
    That is what has happened in the past

    Posted via CB10
    02-15-14 12:06 PM
  5. NursingNinja's Avatar
    It says temporary server error

    Posted via CB10
    02-15-14 12:41 PM
  6. NursingNinja's Avatar
    I had to wipe my whole device, then set up BBM, then restore. In all that time I somehow lost my contacts. I have to re add them

    Posted via CB10
    02-16-14 08:23 AM
  7. jrohland's Avatar
    I'm guessing you were trying to use BBM 10.3 on OS 10.2.1.1925. That won't work. Either update the OS to 2141 or, as you've done with the wipe, revert BBM to an earlier version.

    Posted via CB10
    02-16-14 08:29 AM

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