1. ShaneGoodman's Avatar
    Greetings,

    I'm trying to create a custom pin. When I open BBM, I tap myself at the top, then tap "Customize my PIN". I then tap the Subscribe button, and get an error message saying "Update BBM: This feature requires an updated version of BBM." So I tap the Update button. It then opens BBM in BlackBerry World, showing version 10.15.7.5 (the latest) already installed.

    I've already tried restarting. What else can I try to get past this error message?

    Thanks,
    Shane.
    BlackBerry Z10 STL100-3
    09-28-17 01:10 AM
  2. hazmaju's Avatar
    Thanks for the suggestion. Same error message, though.

    How anyone been able to get a custom pin on BB10? Also, I can't find anyone who is getting this same error.

    BBM in BlackBerry World says "NEW! Get a custom PIN that's exclusively yours", so it looks like version 10.15.7.5 is sufficient.

    Thanks,
    Shane.
    I get the same error on my Classic, so I guess there is no custom PIN for BB10 users...
  3. pkcable's Avatar
    10-16-17 10:32 AM
  4. ShaneGoodman's Avatar
    Thanks for the suggestion. Same error message, though.

    How anyone been able to get a custom pin on BB10? Also, I can't find anyone who is getting this same error.

    BBM in BlackBerry World says "NEW! Get a custom PIN that's exclusively yours", so it looks like version 10.15.7.5 is sufficient.

    Thanks,
    Shane.
    Last edited by ShaneGoodman; 10-18-17 at 06:03 AM.
    10-18-17 05:32 AM
  5. hazmaju's Avatar
    Thanks for the suggestion. Same error message, though.

    How anyone been able to get a custom pin on BB10? Also, I can't find anyone who is getting this same error.

    BBM in BlackBerry World says "NEW! Get a custom PIN that's exclusively yours", so it looks like version 10.15.7.5 is sufficient.

    Thanks,
    Shane.
    I get the same error on my Classic, so I guess there is no custom PIN for BB10 users...
    10-18-17 07:47 AM
  6. pkcable's Avatar
    I'm reaching out for additional help here.
    10-18-17 10:10 AM
  7. pkcable's Avatar
    I get the same error on my Classic, so I guess there is no custom PIN for BB10 users...
    Correct according to my additional help. BB10 no longer supports custom PIN. Sorry folks.
    10-18-17 12:30 PM
  8. ShaneGoodman's Avatar
    BBM actually lists this as a feature in BlackBerry World.

    Weird.

    Shane.
    pkcable likes this.
    10-18-17 11:37 PM

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