1. BBUK14's Avatar
    An iPhone friend is trying to send a video and doesn't have the same grey file option in her attachment menu. Any ideas ?

    Join the Cause @ BlackBerry Bootleg Marketing Channel - C003483F4
    04-14-14 08:04 AM
  2. DaFoxGrey's Avatar
    How big is the video file in MB?
    Is it a file they purchased through iTunes or shot with their iPhone?
    04-14-14 11:23 AM
  3. BBUK14's Avatar
    It's just a video taken on their phone...?

    Join the Cause @ BlackBerry Bootleg Marketing Channel - C003483F4
    04-14-14 11:57 AM
  4. DaFoxGrey's Avatar
    There is a file size limit on files sent through BBM.
    If the file is larger than the limit, you won't be able to select it for transfer.
    With the last upgrade to BBM, the file size limit has been raised to 16MB, up from 6MB.

    The reason I had asked if the video was downloaded from iTunes, is that it may have copyright protection and as such would not be sharable.
    04-14-14 12:16 PM
  5. BBUK14's Avatar
    Thanks. I think the issue is that she doesn't even know where to look for it...?

    Join the Cause @ BlackBerry Bootleg Marketing Channel - C003483F4
    04-14-14 12:30 PM

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