1. andzero's Avatar
    Greetings, people!

    I'm in a big trouble. So here's the deal:
    I have two devices, one blackberry and one android.
    I downloaded BBM for android, and used the same BB ID for my blackberry device.
    on Android, I get asked whether to make the switch, and (sadly) I switched.

    Then Boom! BBM contacts on my blackberry device are gone. Problem is, I still need to use my blackberry device!
    I tried restore using backup file, however it says that I'd have to re-invite everyone.
    I tried restore using email, but not working (stuck at verification email in junk or something).

    TL;DR: I want to undo the BBM switch from blackberry to android.

    What should I do?
    Thanks!
    10-24-13 03:45 PM
  2. tlegend2012's Avatar
    just use the email that's associated with your bb ID on any device...
    10-24-13 03:49 PM
  3. andzero's Avatar
    Hi, thanks for replying!

    I've did that but nothing happens (on Blackberry). All my BBM contacts are gone. It's like I just got a new device.
    Tried factory reset, and signed in again using my email, but my contacts are still not restored..

    However, on android it's working perfectly..
    But I need my Blackberry device to work, even if I have to uninstall BBM android.
    10-24-13 03:57 PM
  4. MissM8226's Avatar
    Have the same problem!!! Hope we get an answer!

    Good luck!
    10-25-13 06:06 AM
  5. Uzi's Avatar
    Just sign in back to your BlackBerry device using the same id your contact will be back


    Posted via CB10
    10-25-13 06:13 AM
  6. Rahmi Wahdah's Avatar
    Just sign in back to your BlackBerry device using the same id your contact will be back


    Posted via CB10
    How to sign in on blackberry device because when I open the BBM on blackberry there is no menu to sign in. Just the blue screen.
    10-29-13 05:18 PM
  7. IShiftparadigm Suede's Avatar
    Please has this issue been resolved?

    Im having the same issue.....

    on my BB Curve 9300.
    06-05-14 11:50 AM

Similar Threads

  1. Official BlackBerry OS 10.2 Roll Out for Wind Mobile.
    By umarjavaid in forum BlackBerry 10 OS
    Replies: 3
    Last Post: 10-25-13, 08:22 AM
  2. Replies: 5
    Last Post: 10-25-13, 12:20 AM
  3. Why are BlackBerry selling z10 cheap
    By Vics111 in forum BlackBerry Z10
    Replies: 15
    Last Post: 10-24-13, 07:16 PM
LINK TO POST COPIED TO CLIPBOARD