1. Devin_k's Avatar
    Yesterday update my z10 stl100-1 10.2.0.415 - 10.2.0.1767, after update everything is ok no problem, but in the morning, my z10 just lost BlackBerry signal symbol.. so I can't send and receive chat bbm, but the internet is working except bbm, even I connect it to wifi still not appear..
    my friend face the problem same like this..
    Anyone have get the bbm problem?

    Trying reboot, battery pull but still not working..

    Posted via CB10
    12-06-13 08:03 PM
  2. zocster's Avatar
    Go settings, about, drop dow to network hit the menu button on bottom right and press register device..
    12-06-13 09:42 PM
  3. malingering's Avatar
    Op, r u live in indonesia? I can't get bbry symbol since this morning too.. but all internet acces are fine except I can't bbm...

    Posted via CB10
    12-06-13 09:48 PM
  4. Devin_k's Avatar
    Op, r u live in indonesia? I can't get bbry symbol since this morning too.. but all internet acces are fine except I can't bbm...

    Posted via CB10
    Yeah indonesian people hahaha.. using telkomsel.. what is your operator? Yes all the others are fine except bbm only..

    Posted via CB10
    12-06-13 09:54 PM
  5. malingering's Avatar
    I'm using XL.. n I've tried to connect via speedy wifi and the result is the same... fiuhh... so the bbry network down again in our beloved country,huh?

    Posted via CB10
    12-06-13 09:57 PM
  6. Devin_k's Avatar
    I'm using XL.. n I've tried to connect via speedy wifi and the result is the same... fiuhh... so the bbry network down again in our beloved country,huh?

    Posted via CB10
    Not sure.. but maybe the problem after update to 10.2 or server bbm in Indonesia for BlackBerry 10 is down.. I don't know

    Posted via CB10
    12-06-13 10:10 PM
  7. fjtampubo's Avatar
    Same with me, just updating the Os this morning and after restart B sign disappear. I am wondering is BlackBerry aware of this? Or just another failed update?

    Posted via CB10
    12-06-13 10:41 PM
  8. Henry_win2k's Avatar
    I just made a new thread about BBM 10.2.25.101 not working on my Z10 STL100-1 10.2.0.415 Telkomsel, before read this thread. So, there are so many Z10 users face this problem. BBM not working, while other applications work very well, and still dont have solution.

    Posted via CB10
    12-06-13 11:57 PM
  9. samxz's Avatar
    Now, i know why many many many people in Indonesia, sell their blackberry and buy an android device. In the last 12 months, so many problem happen in blackberry.
    12-07-13 12:05 AM
  10. samxz's Avatar
    Btw, i have the same problem too, anything is fine, except can't send and receive bbm
    12-07-13 12:06 AM
  11. zeninsight1's Avatar
    Same here... i just update 2 BlackBerry mine is q10, wife z10.. q10 works fine... while z10 STL100-1.. the bbm just drop dead... my wife z10 using XL.. same can browse, Download, etc EXCEPT bbm... WTH BlackBerry???? now u wonder why u down so low and still kept churning out defective product like this?? QA?? UAT???

    Posted via CB10
    12-07-13 12:41 AM
  12. fjtampubo's Avatar
    I think BlackBerry lost their expertise and doing this crab, and sadly I am falling to this bull with ****. *mad BlackBerry user ha3x...

    Posted via CB10
    12-07-13 01:54 AM
  13. Devin_k's Avatar
    You can tell them about our problem via twitter (@BlackBerry) and facebook official..
    Maybe they will read this forum and can find the solution..

    Posted via CB10
    12-07-13 02:05 AM
  14. zocster's Avatar
    Thing is, I looked on detik and kompas, no official words from the company to media...

    Sent from my SM-N9005 using Tapatalk
    12-07-13 02:24 AM
  15. Devin_k's Avatar
    You can register via setting, about, network, and register.. try again its work now

    Posted via CB10
    12-07-13 02:26 AM
  16. malingering's Avatar
    You can register via setting, about, network, and register.. try again its work now

    Posted via CB10
    Yup.. it's working now.. thx..

    Posted via CB10
    12-07-13 04:00 AM
  17. Henry_win2k's Avatar
    Yeahhh thanks it working now


    Posted via CB10
    12-07-13 04:08 AM
  18. fjtampubo's Avatar
    Greay it's working now, thx so much

    Posted via CB10
    12-07-13 07:14 AM

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