BlackBerry Please Fix Group Chats

Again today a group chat with important information was ended by me (accidentally) and even though I have my settings set to save group chats for 30 days, the chat was gone when I went to re-open it. This is really starting to turn my crank. Why are group chats not being saved?

Also please bring back selective save chats for contacts and have them saved by date to the memory card like it was in the legacy devices. I hate that the save chat history is global and not selective as is the delete.

Now I have to ask my group members to re-send the info in my group because I ended the chat. I hope this bug gets fixed in an update.

Posted from my Z30 on CB10

Originally Posted by drfever

Again today a group chat with important information was ended by me (accidentally) and even though I have my settings set to save group chats for 30 days, the chat was gone when I went to re-open it. This is really starting to turn my crank. Why are group chats not being saved?

Also please bring back selective save chats for contacts and have them saved by date to the memory card like it was in the legacy devices. I hate that the save chat history is global and not selective as is the delete.

Now I have to ask my group members to re-send the info in my group because I ended the chat. I hope this bug gets fixed in an update.

Posted from my Z30 on CB10

I'm sorry if I ask an obvious question, but did you back up your device recently?

I haven't tried this personally but what does the Save Chat History on BBM setting do? Save just the individual chats or does it include group chats also?

Cave, cave, moderator videt

Originally Posted by qbnkelt

I'm sorry if I ask an obvious question, but did you back up your device recently?

I back up weekly but this issue has been a lingering one. If chats are started in between back ups they disappear regardless as soon as I end it despite having them set for 30 days. So when I reopen the chat it's all gone.

Posted from my Z30 on CB10

Originally Posted by Ron In Motion

I haven't tried this personally but what does the Save Chat History on BBM setting do? Save just the individual chats or does it include group chats also?

Cave, cave, moderator videt

They save individual chats globally. Group chats have their own save settings.

Posted from my Z30 on CB10

Originally Posted by drfever

They save individual chats globally. Group chats have their own save settings.

Posted from my Z30 on CB10

fanslave.