1. amorfatiunltd's Avatar
    It's been 4 days since I did the new update on my z10 and still can't send messages from my BBM, all I get is the red clock beside the message then a red X. I'm through sask tel in Canada. Any word on what the problem is?

    Posted via CB10
    02-03-14 10:47 AM
  2. jaydee5799's Avatar
    Do you have a data plan? Is there an outage in your area? Have you called your carrier to see what the problem could be. All things I would try as well.
    02-03-14 11:22 AM
  3. amorfatiunltd's Avatar
    Thanks for the tips I'll give them a call.

    Posted via CB10
    02-03-14 12:29 PM
  4. bluetroll's Avatar
    have you tried rebooting?
    02-03-14 01:26 PM
  5. amorfatiunltd's Avatar
    Yeah,i tried rebooting, restoring
    My phone to before the new update and nothing works. I contacted my carrier and the said I might have to bring my phone in to have it wiped...hoping there is another option.

    Posted via CB10
    02-04-14 11:23 AM
  6. anon(2757538)'s Avatar
    Try Settings>About>Network>overflow menu>Register BlackBerry
    02-04-14 11:26 AM
  7. Savantas's Avatar
    Same problem here.
    Had bbm installed in both personal en work spaces. Could videochat, but not send messages (red clock - even after 24h).
    Uninstalled bbm in work space. When booting bbm from personal space, it doesn't even start - it just shows a 'dimmed' blackberry splash screen for 30sec or so, and then just kills the process. rebooting doesn't help.

    Stupid thing: I cannot uninstall BBM apparently (to re-install it). There is no 'trash bin' that appears......


    HELP.
    02-09-14 07:36 AM
  8. Savantas's Avatar
    update: re-registering as AVP TI suggested seems to have worked!
    02-09-14 07:39 AM
  9. JSin7's Avatar
    I've been having the same issues when trying to BBM my cross-platform contacts. I can BBM BlackBerry users but not Android or iPhone users. I get the same red X every time I send a BBM to Android or iPhone users. I tried that registering trick but if didn't work for me. Any suggestions?

    Posted via CB10
    02-09-14 07:43 AM
  10. munster91's Avatar
    Almost two for me.

    Posted via CB10
    02-09-14 10:05 AM

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