1. jic999's Avatar
    I have several Android ( S4 and HTC) and iPhones friends now on BBM, but I do not see their profile picture updated on my end using a Z10.
    They say" you do not see my profile picture "

    Posted via CB10
    11-01-13 10:54 AM
  2. qbnkelt's Avatar
    I've read that in the forums. They could delete the app and reinstall it. Seems to be working.
    11-01-13 10:57 AM
  3. jic999's Avatar
    Delete app and reinstalling the app will keep all the contacts ?


    Posted via CB10
    11-01-13 11:27 AM
  4. Benjamin_NYC's Avatar
    Yes. Contacts are tied to your BBID.

    Posted via CB10
    11-01-13 11:31 AM
  5. jic999's Avatar
    Still doesn't work, the other party sees my profile picture and I do not see any profile pictures in my BBM. Is there a setting on my part

    Posted via CB10
    11-01-13 12:50 PM

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