12-16-13 12:08 PM
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  1. Lucas B's Avatar
    Lucas B
    I don't get notifications on my HUB after I restored my phone. All notification settings are working. I don't know what to do.

    Posted via CB10
    12-15-13 02:04 AM
  2. jaydee5799's Avatar
    jaydee5799
    Q&A Team
    Ambassador
    So you get no BBM notification in the hub?
    Do you have a third party app? Have you made sure all your settings are ON even in multiple profiles?
    12-15-13 10:06 AM
  3. anon5781939's Avatar
    anon5781939
    I had this similar issue..just re-install the OS n do a post security wipe..everything should be back to normal..

    Posted via Ferrari Red Z10/STL 100-2 "Developer's edition" OS 10.2.1.XXXX
    12-15-13 10:27 AM
  4. MiSsY_'s Avatar
    MiSsY_
    Originally Posted by Lucas B
    I don't get notifications on my HUB after I restored my phone. All notification settings are working. I don't know what to do.

    Posted via CB10
    I'll take an educated guess that the problem came from the restore.
    Use FireChest to back everything up, wipe the device and then use FireChest to restore, it works perfectly

    Posted via CB10 from my Z30
    12-15-13 11:27 AM
  5. Lucas B's Avatar
    Lucas B
    Originally Posted by MiSsY_
    I'll take an educated guess that the problem came from the restore.
    Use FireChest to back everything up, wipe the device and then use FireChest to restore, it works perfectly

    Posted via CB10 from my Z30
    What is firechest?

    Posted via CB10
    12-15-13 02:37 PM
  6. Lucas B's Avatar
    Lucas B
    Originally Posted by jaydee5799
    So you get no BBM notification in the hub?
    Do you have a third party app? Have you made sure all your settings are ON even in multiple profiles?
    So do I back up, security wipe, and restore?

    Posted via CB10
    12-15-13 02:37 PM
  7. MiSsY_'s Avatar
    MiSsY_
    Originally Posted by Lucas B
    What is firechest?

    Posted via CB10
    Brilliant app, you should have a look in BBWorld.
    Use it to back up your device and then to restore after.

    I would suggest, getting FC do a backup, wipe the device and then restore from FC.

    Check out Fire Chest Backup in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/37188889


    BBM notification failure after restore-img_00000004.png

    Posted via CB10 from my Z30
    FireChestApps likes this.
    12-15-13 05:49 PM
  8. Lucas B's Avatar
    Lucas B
    Originally Posted by MiSsY_
    Brilliant app, you should have a look in BBWorld.
    Use it to back up your device and then to restore after.

    I would suggest, getting FC do a backup, wipe the device and then restore from FC.

    Check out Fire Chest Backup in BlackBerry World! You can find it at http://appworld.blackberry.com/webst...ntent/37188889


    Click image for larger version.  Name: IMG_00000004.png  Views: 176  Size: 57.0 KB  ID: 230275

    Posted via CB10 from my Z30
    Wow, this app is amazing. Makes life convenient.

    Posted via CB10
    12-15-13 07:13 PM
  9. MiSsY_'s Avatar
    MiSsY_
    Originally Posted by Lucas B
    Wow, this app is amazing. Makes life convenient.

    Posted via CB10
    Glad it helped

    Posted via CB10 from my Z30
    12-15-13 07:15 PM
  10. Lucas B's Avatar
    Lucas B
    It worked. Everything is fine!

    Posted via CB10
    12-16-13 12:08 PM
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