1. maheshkumark's Avatar
    Recently I've imported a new BlackBerry Z10. But when I open my BBM it shows as opening BBM and show "NO BlackBerry DATA ". Please help me solve the problem.
    BBM not working on my imported BlackBerry Z10-img_20160914_123506.png
    BBM not working on my imported BlackBerry Z10-img_20160914_123444.png

    Posted via CB10
    09-14-16 02:07 AM
  2. Faizan Syed's Avatar
    Have you tried security wipe? Start as a fresh device and see if that helps.
    Note: security wipe will delete all your device data. Make sure you backup important files.

    Posted via CB10
    09-14-16 07:57 AM
  3. maheshkumark's Avatar
    I've tried it but of no use

    Posted via CB10
    09-14-16 07:58 AM
  4. Faizan Syed's Avatar
    You may have gotten a bbm locked phone. Where did you buy the phone from? Ebay?

    Take a look at this thread http://forums.crackberry.com/showthread.php?t=1063599

    Posted via CB10
    09-14-16 08:06 AM
  5. maheshkumark's Avatar
    Yes I got it from eBay but it is an unlocked phone

    Posted via CB10
    09-14-16 08:07 AM
  6. Faizan Syed's Avatar
    Not talking about the network locked. I'm talking about your BBM/device pin being blocked by blackberry for some reason. That I don't know. Contact the seller of the device, see if they can help maybe

    Posted via CB10
    09-14-16 08:11 AM
  7. maheshkumark's Avatar
    He can't help me he already told me that.

    Posted via CB10
    09-14-16 08:15 AM
  8. Faizan Syed's Avatar
    I'm afraid you're out of luck then. Don't know if we can help you here. No other idea besides returning the phone back to the seller. Maybe try contacting blackberry directly. Good luck.

    Posted via CB10
    09-14-16 08:19 AM
  9. maheshkumark's Avatar
    How can I contact BlackBerry directly?

    Posted via CB10
    09-14-16 08:20 AM
  10. Faizan Syed's Avatar
    09-14-16 08:25 AM
  11. maheshkumark's Avatar
    Thank you Faizan

    Posted via CB10
    09-14-16 08:28 AM

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