1. nhlfreak9's Avatar
    I got a blackberry a couple days ago and I'm trying to get BBM to work. My issue is when someone adds me I don't get the request and when I send them a request they don't get it
    05-06-14 03:10 PM
  2. LostOnThePianoRoll's Avatar
    That's a really serious issue... you should try getting it working again by heading for the nearest night club and shaking it vigorously

    Posted via CB10 on my Z10STL100-10.2.1.2102
    anon(5906760) and nhlfreak9 like this.
    05-06-14 03:12 PM
  3. nhlfreak9's Avatar
    That's a really serious issue... you should try getting it working again by heading for the nearest night club and shaking it vigorously

    Posted via CB10 on my Z10STL100-10.2.1.2102
    Lol I meant BBM
    05-06-14 03:15 PM
  4. BergerKing's Avatar
    OK, hopefully the title change will prevent Metamucil Spamming!
    nhlfreak9 likes this.
    05-06-14 03:38 PM
  5. nhlfreak9's Avatar
    OK, hopefully the title change will prevent Metamucil Spamming!
    Thanks very much!
    05-06-14 03:41 PM
  6. LostOnThePianoRoll's Avatar
    Okay since the title is fixed, I'll try to give a proper answer..

    Does the network you are connected to have the BlackBerry 4 dots next to it? Are you able to receive anything on bbm at all?

    Are you on the latest bbm version?
    And invites arrive in a kind of a hidden place maybe you didn't look there?


    BBM not working-img_20140506_223730.png

    Posted via CB10 on my Z10STL100-10.2.1.2102
    05-06-14 04:37 PM
  7. nhlfreak9's Avatar
    Okay since the title is fixed, I'll try to give a proper answer..

    Does the network you are connected to have the BlackBerry 4 dots next to it? Are you able to receive anything on bbm at all?

    Are you on the latest bbm version?
    And invites arrive in a kind of a hidden place maybe you didn't look there?


    Click image for larger version. 

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    Posted via CB10 on my Z10STL100-10.2.1.2102
    Yes the network has 4 dots next to it and I'm on the latest version the hidden place your taking about is the first place I looked does have to do with since I got a new phone it needs to activate or it's already active
    05-06-14 05:05 PM
  8. LostOnThePianoRoll's Avatar
    Yes the network has 4 dots next to it and I'm on the latest version the hidden place your taking about is the first place I looked does have to do with since I got a new phone it needs to activate or it's already active
    It should already be active if you put in your BlackBerry id and password... can you contact anyone on bbm or does it give you a red clock?

    If it does give a red clock, make sure you have a working data connection then try restarting the phone. Then go to settings > about > network, press the three dots and register BlackBerry..

    BBM not working-img_20140507_005439.png

    See if any of that helps..

    Posted via CB10 on my Z10STL100-10.2.1.2102
    05-06-14 06:55 PM
  9. nhlfreak9's Avatar
    Anyone? Know
    05-09-14 08:10 PM
  10. nhlfreak9's Avatar
    It should already be active if you put in your BlackBerry id and password... can you contact anyone on bbm or does it give you a red clock?

    If it does give a red clock, make sure you have a working data connection then try restarting the phone. Then go to settings > about > network, press the three dots and register BlackBerry..

    Click image for larger version. 

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    See if any of that helps..

    Posted via CB10 on my Z10STL100-10.2.1.2102
    I have a working data connection, but still no luck any other ideas?
    05-09-14 08:11 PM
  11. stlabrat's Avatar
    Can you go to bbworld, check bbm if it is the latest version? (official release). If it ask you to update. Go update, and restart.

    Posted via CB10
    05-10-14 08:43 AM
  12. nhlfreak9's Avatar
    Can you go to bbworld, check bbm if it is the latest version? (official release). If it ask you to update. Go update, and restart.

    Posted via CB10
    Checked and there was no update. Should I go to att and see if they can help me?
    05-10-14 09:05 AM
  13. calahpatty's Avatar
    Bbm seem to be down.. I have restarted my BlackBerry z30 all to no avail. It's been over 12 hours now.. I live in Ontario Canada.. is this a general problem?

    Posted via CB10
    05-18-14 09:05 PM
  14. KCXLT's Avatar
    I used BBM throughout the day with out problems. I'm on Rogers.

    Posted via CB10
    05-18-14 10:17 PM
  15. nhlfreak9's Avatar
    Bbm seem to be down.. I have restarted my BlackBerry z30 all to no avail. It's been over 12 hours now.. I live in Ontario Canada.. is this a general problem?

    Posted via CB10
    What carrier are you on
    05-18-14 10:18 PM
  16. baspeed's Avatar
    BBM does not make it easy for a person who hasn't used BlackBerry in the past. My opinion.

    Posted via CB10
    05-20-14 02:59 PM
  17. nhlfreak9's Avatar
    BBM does not make it easy for a person who hasn't used BlackBerry in the past. My opinion.

    Posted via CB10
    I've looked and seen and people say it might be something wrong with the carrier and stuff like that. I'll take it back into the cell phone store and have them look at it
    05-22-14 07:35 PM

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